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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy Money
on June 20, 2014
Posted by: BernBern
from Orlando, FL
Very simple to use. Short and sweet.
Thank you Turbo Tax!
What's great about it: Quick, easy, and to the point. Great program.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bond interest
on October 4, 2014
Posted by: mulberryguy
There is no place to enter accrued interest purchased and amortization of bond premium. As a result the entire interest deduction must be entered as one or the other. Have had this frustration every yr. I've used turbo tax. I'll try a different vendor next yr.
What's not so great: Accrued interest & ABP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 15, 2014
Posted by: Boss007
from Texas
I have been using TurboTax for many years. See no reason why I should switch. Very dependable and reliable piece of s/ware.
What's great about it: Great Tax Software, Easy to Use with lots of explanations and examples
What's not so great: Perhaps give some example of Cost Basis Calculations for different sale scenarios
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Assist from Nathan
on November 19, 2014
Posted by: AllenTJ
from Dunn, NC
Filing on Turbo Tax was easy. The problem that I had was my fault mostly. I was actually filing my 2013 return in October. There is apparently a deadline to efile before the system shuts down that I was not aware of. Not knowing this, made finishing my taxes hard. However!!!! Once I contacted TurboTax contact number, I received the help that I needed and was able to download the TurboTax on my computer and print my returns with no problems.
What's great about it: Customer Service was very helpful
What's not so great: It was somewhat difficult to get back into my return, but it was because I waited until efile had shut down for the year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great customer service!
on November 19, 2014
Posted by: DawnofMegan
from Miami, FL
I found turbo tax to be quite self explanatory and easy to use, even for a first timer like me. Customer service was helpful in setting me up with a Turbo Tax account and buying the correct package. Thank you Turbo Tax, now its time to pay up!
What's great about it: Customer service was extremely helpful in helping me set up Turbo Tax and file my taxes for the first time
What's not so great: Having to pay my taxes! -_-
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!!
on November 20, 2014
Posted by: grnwolf
from San Antonio, TX
I started with Turbotax in the beginning, left for a few years with other competitors, regretted it and have been back ever since all these years!!!
What's great about it: Helped step by step!!
What's not so great: That I have to mail off vs. e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my day.
on February 4, 2014
Posted by: NWEngineer
from Seattle, WA
Turbo Tax did a great job of guiding me through the Income Tax calculation process, and greatly speeded up the final solution of my tax liability. The program allowed me to perform the calculations without seeking outside assistance at a considerably greater cost.
What's great about it: Straigtht forward and easy to follow process
What's not so great: Some times the advice was a bit sketchy and required a bit more time to research for a final decision.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on May 20, 2014
Posted by: LJDT
from Chicago, IL
We've used Turbo Tax for the past 10 years. It makes preparing/filing taxes so smooth. The help section is invaluable. The whole process couldn't be easier.
What's great about it: Seamless, easy to follow, prompts for every scenario
What's not so great: Difficult/impossible to copy/paste info to Word document. Always have to do a screen shot to capture info.
Written by a customer while visiting turbotax.intuit.com