turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Turbo Tax
on March 4, 2014
Posted by: WeRjoyful
from Dallas, Texas
It was simple to use and like I used to do manually, checks checks and double checks to make sure you are error free!
What's great about it: Super easy- a pleasant tax experience!
What's not so great: Can't think of one...hmmm
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the best
on March 4, 2014
Posted by: vicki4
from Clarksville, TN
Turbo Tax fills out elaborate forms for me each year. I have been using Turbo Tax for 10 years and I feel so confident when I file my taxes.
What's great about it: They guide your through--step by step and explain everything
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
oh my god!
on March 4, 2014
Posted by: rik1942
from clifton, nj
Excellent guide through entering income and deductions. However, several areas relating to IRA income is insufficiently descriptive and answers are not available when you ask for help.
What's great about it: fills out an infinite number of forms that would be impossible to do by hand
What's not so great: doesn't explain some options
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 4, 2014
Posted by: Fredon1
from Indianapolis, In
I like the software
What's great about it: expert advice, 5 returns
What's not so great: getting used to format after using another vendor for13 years is somewhat challenging.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy & Thorough
on March 4, 2014
Posted by: Liznewby
from League City, Texas
Makes the complex simple.
What's great about it: Step by step
What's not so great: Taxes are always complex
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 4, 2014
Posted by: cruisemanic
from San Antonio, TX
Insufficient info on car tax credit. We leased, then bought our Prius. Had to go and read in several different sites to find out if we were eligible. Still not sure. After installing the updates, the credit was calculated for us. We indicated that we bought it in 2013 and it was a 2011 model.
Also, really had to dig around to find the page for filing OPM retirement annuities. Not the easiest program to move around in,
What's great about it: Liked being able to complete and email the form online.
What's not so great: Constantly going back to the deduction overview before inputting another form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The best tax software!
on March 4, 2014
Posted by: ChuckInvestment
from Fort Lauderdale, FL
I have been using Turbo Tax for many years. There are some software changes every year due to the legislation that changes tax law. Turbo Tax always adapts to the changes without changing the format much. I find it rather simple to use for my taxes, which some years have been very complicated and some years not too difficult. It is always accurate!
What's great about it: It is easy to use and puts the right numbers in the right places!
What's not so great: None I can think of
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Lots of Guap Refund
on March 4, 2014
Posted by: 1sttimetaxing
from Connecticut
Overall really simple, the transaction from page to page is good because it keeps the flow going
What's great about it: Quick
What's not so great: Too long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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