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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Wonderfull!!!!!!
on March 5, 2014
Posted by: clipper1
from East Texas
This program is Wonderfull!!!!!!! Would recommend it to anyone
What's great about it: Very easy to use and convenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Happy with 2013 Turbo Tax
on March 5, 2014
Posted by: eMailKamlesh
from Harrisburg, PA
Asking r $$$ on every household return, on download version - NOT HAPPY with turbo tax this year (2013)
What's great about it: Friendly
What's not so great: Download version in NOT good - CD (in store) versin may be good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Family Support
on March 5, 2014
Posted by: Johnlt1947
from Marquette, MI
I started with Turbotax way back when Parsons Technology was purchased. I have looked at the other online tax software over the years and Turbotax worked for me. I am not a paid preparer, but I do come from a large close family and do the taxes for most of my family brothers and sisters as they help me in areas where I am not as proficient.
What's great about it: It is just easy to follow. I use it every year and there is never any drastic changes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Federal Review
on March 5, 2014
Posted by: mbest2042
from Missouri City, Texas
Tax History report is incorrect. One item, AMT are shown in wrong years. To be specific, my AMT amount for 2012 was shown in column for 2009. Have used Turbo Tax for many years. Great product.
What's great about it: Step-by-step process
What's not so great: Tax History Report is incorrect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 5, 2014
Posted by: frpiscator
from richland wa
Also required street address for payer on 1099r form but payer only provided box and mail stop
What's great about it: does arithmatic & special forms --e.g. SS & qual dividednd
What's not so great: took longer than by hand due to irrelevancies
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on March 5, 2014
Posted by: ntsbear
from Blufton SC
Completing the Capitol gains section was very difficult and extremely time consuming. Had a hard time following your instructions and matching them to the Broker's forms (1099 B). For example, your original instructions had no provisions for class "D" & "E" I had to put them under class"B". Also Turbo Tax does not like Various for a date. Under the corrections section I tried to put in various but it won't take it so I had to FUDGE a date.
Once I received the update instructions on 3/3/2014, I understood the process much better and it would have taken me a LOT LESS TIME. It certainly made a lot more sense. Most importantly, the update MISCALCULATED my entries and double booked a sale of a stock. This had a significant impact on the amount of tax I would have had to pay. Since I noticed the significant change in the tax amount I went back and re-proofed the return (MORE TIME) to find the error made by the system.
Once I received the update instructions on 3/3/2014, I understood the process much better and it would have taken me a LOT LESS TIME. It certainly made a lot more sense. Most importantly, the update MISCALCULATED my entries and double booked a sale of a stock. This had a significant impact on the amount of tax I would have had to pay. Since I noticed the significant change in the tax amount I went back and re-proofed the return (MORE TIME) to find the error made by the system.
What's great about it: Good instructions, asked great questions, good step by step process
What's not so great: Completing the Capitol gain section was very difficult without the updated material.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-peasy!
on March 6, 2014
Posted by: RCarl99
from Sterling Heights, MI
Started my return after dinner and before the prime-time TV shows were on, I was done! The guides were great and the "Explain More" tabs were very informative. TT even helped me get back money I didn't know I had coming. Will be using again next year and the year after that...
What's great about it: Step-by-step guides, ability to jump back and forth
What's not so great: Still need to be somewhat knowledgeable to fill out more complicated returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked great with my new computer
on March 6, 2014
Posted by: BrandysDad
from Crystal Lake, Illinois
I bought a new computer in September last year. I installed Turbo Tax on the new computer and moved last year's return from the old computer. All data was retrieved from the 2012 return successfully, a seamless transition. Now I need to clean up old Turbo Tax applications on the old computer. I might need help from the Turbo Tax genius for this. I have used Turbo Tax for twelve years with 100% success. Thanks.
What's great about it: Easy to use with my new computer
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com