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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great Program
on March 6, 2014
Posted by: Leannep
from Rosenberg Texas
I have used turbo tax for many years now and am always pleasantly surprised when I come across a tax issue that I haven't had before and turbo tax can tell me how to handle it.
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
program could not handle IP Pin
on March 6, 2014
Posted by: jpandelides
from naples fl
I submitted the e-file using only the pin number. IRS asked for the ip pin and rejected the file.
The program forced me to file a 1040X by mail because IRS thought it was an amended return.
BAD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes sense out of our dysfunctional tax code
on March 6, 2014
Posted by: Doug2014
from Elk Grove Village, IL
As sick as this may sound, I actually look forward to doing my taxes with Turbo Tax.
What's great about it: ease of use
What's not so great: Need to have "Third Party Designee" in the step-by-step process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax 2013
on March 6, 2014
Posted by: EzziesPopop
from Rockville, MD
I had a smooth and painless experience this year, as good as I ever have. Thank you, Turbo Tax.
What's great about it: As ususal, user-friendly and easy to use.
What's not so great: None this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 6, 2014
Posted by: Hurricanebill
from Freerport, FL
This is the worst experience with TurboTax I've ever had.
What's great about it: Started off fine.
What's not so great: It stalled when I had to wait for the info from IRS. Too long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost effortless!
on March 6, 2014
Posted by: Anonymous
from Bedford, TX
I've used TurboTax for 11 consecutive years. It's come a long way. I especially like the import features for 1099 forms as well as the guidance for Schedule C. Big thumbs up!
What's great about it: Fast, concise, accurate
What's not so great: None that I can think of....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad to have taxes done
on March 6, 2014
Posted by: Drap14
from Wellington, OH
Did not have any trouble with it. Just glad it's over!
What's great about it: TurboTax is easy to do
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest Tax Software Ever
on March 6, 2014
Posted by: Postwarwayne
from Florida
I've used Turbo Tax since 1991. It has improved and gotten easier every year in spite of the ridiculous worksheets required by the IRS.
What's great about it: Gets Better each Year!
Written by a customer while visiting turbotax.intuit.com