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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy Peasy
on March 6, 2014
Posted by: Memere95
from Bedford, TX
Using in conjuction with Quiken made this so much simpler
What's great about it: Ease of filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight forward process
on March 6, 2014
Posted by: DaddyofTwo
from Tampa, FL
Overall, we have used TurboTax almost every year for 10 years. The one time we used a tax-prep company, it did not really yield us any better results and was twice as expensive.
What's great about it: Walks you through each step and is user friendly
What's not so great: Minor confusion about a form 1099-MISC
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Year --Thanks to TurboTax!
on March 6, 2014
Posted by: Tom1503
from Tallahassee, Fl
The entire program worked great again this year! I had new forms to fill out but they were easily completed. List of return forms and worksheets mad it easier to enter and then check entries by switching back and forth,
What's great about it: Quick selection of Interview or Forms. Easy to switch back and forth.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Just a mess
on March 6, 2014
Posted by: WhyThis
from look at my return
I was well pleased until I got stuck with this dumb review. How do I get out of this mess?
What's great about it: none
What's not so great: too much junk
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 6, 2014
Posted by: AuntieDooDah
from Arvada, CO
2013 version of Turbo Tax is the worst I have ever used. I used Parsons Technology from its inception until Turbo Tax purchased it. Except for one year when I tried Block's Tax Cut, I have used Turbo Tax every year since then. I do have some past experience with the product. I want to review forms as I proceed with the tax. Also I was not comfortable E filing this year because though I answered the question did we file together last year the software asked for each person and of course we had only one joint agi. Is this a glitch?
What's not so great: Cannot review forms as you go along.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome Program
on March 6, 2014
Posted by: cora7729
from Crossville, TN
I have a tax background in Canada and used Turbo Tax to file for my friend here in the United States. I had to read some of the help, but was able to work through it with information from help. However if someone does not know anything of taxes, they may have to call for help. Thanks for the program!
What's great about it: Easy to use and detailed help if needed!
What's not so great: If you know nothing of taxes, may be confusing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 6, 2014
Posted by: noname1974
from South Bend, IN
I like using the same tax product year after year. I am used to TurboTax and find it a good product.
What's great about it: consistent to use year after year; easy to update information from last year to this year's return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Alleviates Anxiety
on March 6, 2014
Posted by: GrandBlub
from Redmond, WA
Turbo Tax asks all the right questions -- in an understandable, straightforward, interactive format. All you have to do is answer the questions. Turbo Tax transfers all the information from your answers to the appropriate blanks on the pertinent IRS form(s). You can go at your own pace, and your work is automatically saved at whatever point you might be. You are essentially coached, and you can go back to review or edit any of your previous entries. Turbo Tax does a final review before your return is submitted. Rest assured it will be accurate and consistent with any IRS updates!
What's great about it: Keeps up with IRS!
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com