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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Invaluable Resource Support (IRS)
on March 6, 2014
Posted by: Jackus
from Houston, TX
Have been using TurboTax for more than 10 years
What's great about it: Extremely easy to use
What's not so great: Instructions for where and when to save the file could be more clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
won't use again
on March 7, 2014
Posted by: Donnco
from Pembroke Pines, FL
Asks for plan cost of annuity starting date, which I don't have and probably won't be able to obtain, which then would not let me efile. I have filed this same info for more than 20 yrs and after several years of using Turbo Tax - I won't use it anymore..
What's great about it: Enters info in proper place
What's not so great: Cannot override a question that I shouldn't have to answer after more than 20 yrs of receiving the pension
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy Tax Filing
on March 7, 2014
Posted by: 1Happy2
from Lake Hills, TX
Have been using Turbo Tax for years & will continue to do so!
What's great about it: Fast & easy to answer questions - walked me through each step
What's not so great: Kept asking me to get updates although I had done this several times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Problems
on March 7, 2014
Posted by: Senk
from Fort Lauderdale, FLorida
Some of the questions should clarified more extensively
What's great about it: Covers all aspects of Income and Deductions
What's not so great: I did not understand some of the questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EVEN FOR A COMPUTER GEEK
on March 7, 2014
Posted by: CRUDMUGEON
from Signal Mountain, TN
We can do our calculations, print out the product, and have a third party verify the results
What's great about it: The questions are straight forward and easy to access from the material at hand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 7, 2014
Posted by: DeeJay35
from Federal Way, WA
I like TurboTax a lot ... so easy to use, and for someone whose tax situation is rather straightforward, it's a great product.
I had one issue that stumped me however, and that was in filling forming 8938 for foreign bank accounts. I wanted to know if interest earned on the foreign bank account was taxable if the interest remained in the foreign account, i.e. if I didn't transfer the earned interest into the United States. I also did various IRS searches and Google searches but could never get an answer to that question.
What's great about it: Easy to use for someone with no accounting or tax experience
What's not so great: Tax question remained unanswered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 7, 2014
Posted by: greacia
For the most part Turbo tax is easy to use, but a person still has to know a lot more about doing one's taxes that Turbo tax implies. It can be frustrrating to figure out where to put some information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on March 7, 2014
Posted by: Sparky999999999
from Tampa, FL
Turbo Tax is the easiest Tax program to use to file taxes.
What's great about it: easy to complete the information needed to file your return
What's not so great: none
Written by a customer while visiting turbotax.intuit.com