Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Turbo Tax
on March 9, 2014
Posted by: jwgray59
from Culleoka, TN.
Very easy to use. Simple to follow instructions.
What's great about it: Very easy to use.
What's not so great: Some forms were not available till a later date.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 9, 2014
Posted by: RDL123
from Seabrook, NH
I had a refund coming and I wasn't asked if I would like to apply it to next year so I had to force the amount to be applied to next year's return. Even after that, the 1040 ES forms weren't adjusted accordingly.
What's great about it: Generally very complete
What's not so great: 1040 ES problem
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 9, 2014
Posted by: Bettyboop10
from Norristown Pa
Very satisfied Very user friendly Very pleased with all of last years info was accessable
What's great about it: Easy and convenient Very user friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Idon't owe
on March 9, 2014
Posted by: whatsup99
from FLA
I have used this program for 2 years now. It's much quicker then the H& R block was that I had used before.
What's great about it: How Quick
What's not so great: Waiting on up dates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax report
on March 9, 2014
Posted by: 2013Danny2013
from Dade City,FL
the program is very easy to use and understand
What's great about it: easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Printing
on March 9, 2014
Posted by: Glojack
from MD
Have windows 8 now and had XP last year. Had same problem both years. Had to go to "advanced" property and specify "print image" to get it to print. WHY???????????
What's great about it: Everything except PRINTING
What's not so great: PRINTING Problems
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible state support
on March 9, 2014
Posted by: stevepr
terrible state support this year - i will try your competitors next year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Good for ME
on March 9, 2014
Posted by: Danigole
from Omaha, NE
I love Turbo Tax. I've used it for 7-8 years. The one thing I don't like is the constant "do you want to upgrade" questions. guess what? I don't. If I wanted a more sophisticated version I would have bought that one. Please stop trying to up-sell me while I'm trying to enter my info.
What's great about it: Easy, step-by-step, hold my hand process
What's not so great: Some confusion in what to enter
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com