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Customer Reviews Collected from geappliances.com |
GE - Genuine MWF Refrigerator Water Filter For Select French Door & Side-by-Side Models - White
Average Customer Rating:
4.4
Rating breakdown 1,712 reviews
5 Stars
1,248
4 Stars
216
3 Stars
69
2 Stars
36
1 Star
143
89%of customers recommend this product.
(
1,438 out of
1,619)
Customer Reviews for GE - Genuine MWF Refrigerator Water Filter For Select French Door & Side-by-Side Models - White
Customer Rating
1
test the water!
on January 11, 2014
Posted by: mjlstudios
from Ayden, NC
I bought this water filter this morning and installed it into the fridge. I use my "0 Water" tester to see how much dissolved solids were present in the water after being filtered through this water filter. The meter measured 172 ppm. I flushed 5 gallons of water through the filter before I tested it to ensure carbon and whatnot would not muddy the test result. I tested the water straight out of the kitchen faucet, it measures 129 ppm. I returned the water filter and got my money back. I also have an expensive GE side by side fridge. I have spent several hundreds of dollars on it over the four years I've owned it. I will never buy another GE product again!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Filter needs to be replaced once a month
on October 2, 2013
Posted by: DreB
from Arlington, VA
The filter needs to be replaced once a month or the stream slows down to a trickle. At the current price prer filter it costs hundreds of dollars a year for upkeep.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product! Easy Installation!
on September 18, 2012
Posted by: AJH0918
from Atlanta, GA, USA
[This review was collected as part of a promotion.] I recently purchased my first replacement filter. GE shipped quickly and I received my product in just a few days. The removal of the old filter and installation of the new one was quick and easy! Twist off, twist on! Thanks GE!
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ok
on August 14, 2018
Posted by: Lynn2
from Port St. Lucie Florida
Doesn't filter chlorine
Need to use another filter after
Need to use another filter after
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
No water flow
on January 15, 2020
Posted by: DebBryan
from Bryan Ohio
I purchased this product to replace my refrigerator water filter......followed the instructions completely as directed. "Fill the new filter to the top with water from the tap. Arrow aligned. While pushing up, twist counterclockwise or to the right till you meet resistance. Don't turn too hard.
Turn it only till it stops. Go to fill pitcher with water ......says 1.5 gallons. No water flow. I remove the filter and retry. No water flow. Put the old filter back in and water flows beautifully. Retry the new filter again as instructed. No water. I open and retry another new filter thinking that maybe the first one was a dud. I follow the instructions again with the 2nd new water filter and guess what? There's no water flow!!! None! Old filter is put back in and
again, the water flows.
Identical filters, ie., both the filter and the box are just exactly as pictured. I really don't enjoy throwing money down the drain.
I love my refrigerator.......I hate these water filters.
Turn it only till it stops. Go to fill pitcher with water ......says 1.5 gallons. No water flow. I remove the filter and retry. No water flow. Put the old filter back in and water flows beautifully. Retry the new filter again as instructed. No water. I open and retry another new filter thinking that maybe the first one was a dud. I follow the instructions again with the 2nd new water filter and guess what? There's no water flow!!! None! Old filter is put back in and
again, the water flows.
Identical filters, ie., both the filter and the box are just exactly as pictured. I really don't enjoy throwing money down the drain.
I love my refrigerator.......I hate these water filters.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
4
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 17, 2020
Hello DebBryan - Thanks for your feedback. For more help with your water filter concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Written by a customer while visiting geappliances.com
Customer Rating
1
Filter made terrible noise after install
on January 16, 2020
Posted by: Sparks74
from Houston
I have ordered all replacement filters from GE. Never an issue until this one. It made a terrible rattling noise. I put the old one back in, no problems. I returned for a refund.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 22, 2020
Thanks for leaving a review. We always want to listen to our consumer's feedback on our products. We are sorry to hear that you're unhappy with your water filter, however we are glad you were able to get it replaced. If you have any troubleshooting questions, please feel free to contact us via our Contact Us page here: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Written by a customer while visiting geappliances.com
Customer Rating
1
Something has changed
on November 1, 2021
Posted by: JoeP SR
from Louisville, CO
I've been using only GE water filters for years, they were very good. You must have changed suppliers because the last one I purchased (authentic GE filter) is leaving a bad aftertaste. The filter has been installed since last May 2021. I thought this would resolve itself after a while, but no luck. My faucet water tastes much better. I'll not buy GE water filters again.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
4
Response from geappliances.comBy John@GEAppliances, GE Appliances, November 4, 2021
Hi there and thanks so much for reaching out about your refrigerator filter. We're sorry something seems to be a little off with your dispenser water and will be happy to help. Filters do not add anything to the water. They only reduce the amount of chlorine and other contaminants from the water, depending on which filter cartridges you have. The absence of these minerals and chemicals is what often causes the tap water to taste different.
This filter has not changed recently so we recommend checking that no odors in your refrigerator or freezer are contaminating the water. You can test the filter to see if it is indeed the cause by installing the filter bypass plug. We hope this helps and you let us know if you have any more questions. - John@GEA
This filter has not changed recently so we recommend checking that no odors in your refrigerator or freezer are contaminating the water. You can test the filter to see if it is indeed the cause by installing the filter bypass plug. We hope this helps and you let us know if you have any more questions. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not work properly
on October 20, 2016
Posted by: bon lou
from Nicholasville, KY, United States
The water filter that I bought said that after I installed it and run 3 gallons of water thru it that I could push the reset button and the red light would go off and it has not yet and I have had the filter for close to 3 months.
No, I would not recommend this to a friend.
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com