Customer Reviews for Oster - Blend-N-Go Smoothie Kit - Clear
Customer Rating
3
Was fine until seal failed
on April 7, 2020
Posted by: Johnnybe1
from Hebron, Ky
Gender:Male
Usage frequency:Daily
Bought it a couple of weeks ago and only used it a hand full of times. Made a smoothie this morning and the seal fail. pretty useless without one
Response from osterBy consumer care, Oster, April 8, 2020
Thank you for reaching out.
We are saddened to know that this problem had caused inconvenience over the expectation that things will be easier upon using it. Rest assured that your concern will be taken care of.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9 am-6 pm, EST.Looking forward to assisting you.
Written by a customer while visiting oster
Customer Rating
1
Poor design
on June 23, 2020
Posted by: Satori
from Charlotte
Gender:Male
I have the oster smash blend 300 with the smoothie cup it’s already bent -hand washed Leaks ...replacement unavailable last oster product I will ever buy
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, July 21, 2020
Thank you for bringing this to our attention. We're sorry to hear that something went wrong with your smoothie cup. Our products are designed to last for years. Please give us a call at 1-800-334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
2
Great but already breaking after a week
on November 5, 2020
Posted by: Anonymous
from Tulsa, OK
Gender:Male
Usage frequency:Daily
I bought this a week ago because I liked the idea of the separate smoothie cup. I had to return the first one I bought because after opening it, I saw the lid for the large blender container was missing. Took it back the next day and got another. It’s been a week and the one rubber gasket has already broken and today, on the the little plastic side nubs on the smoothie cup sprang a leak and started spraying everywhere. Frustrating. I guess I’d recommend, but with reservations due to reliability.
I would recommend this to a friend!
Response from osterBy Oster, Consumer Care, November 5, 2020
That is definitely not the kind of experience that we want you to have. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Kindly fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!