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Customer Reviews Collected from sony.com |
Sony - 50" Class (49.5" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average Customer Rating:
3.8
Rating breakdown 20 reviews
5 Stars
7
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for Sony - 50" Class (49.5" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
4
external HDD
on July 4, 2015
Posted by: Anonymous
I recently buy this tv, it's good, but i have a problem on external HDD,
when i connect it to tv, it didn't detect the HDD and the content, the format is NTFS, i don't have this problem on my previous 32 inch Bravia,
when i connect it to tv, it didn't detect the HDD and the content, the format is NTFS, i don't have this problem on my previous 32 inch Bravia,
do you have any solution?
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, July 9, 2015
Hello Budi! We would like to recommend to try the steps available through the following links to make sure that the television detects the HDD properly. Keep in mind also that it is required that the external hard drive has its own power supply, since the USB port will not be capable of providing enough power for proper operation:
https://us.en.kb.sony.com/app/answers/detail/a_id/34223/kw/hdd/p/61659,95543,95551,95703/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/51840/p/61659,95543,95551,95703/c/65,66/kw/hdd
https://us.en.kb.sony.com/app/answers/detail/a_id/34223/kw/hdd/p/61659,95543,95551,95703/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/51840/p/61659,95543,95551,95703/c/65,66/kw/hdd
Written by a customer while visiting sony.com
Customer Rating
4
Lacking accessories
on July 16, 2015
Posted by: JMGrady
The TV has a clear picture, I do not have poor black uniformity as others have mentioned. The One-Flick remote should have come standard or we should at least have the ability to purchase this remote in the US. Wireless Keyboard support is unknown, even though the main page for Sony's Android TV site states that it does. The TVSideView app, which allows you to do voice search, have and use onscreen mouse / keyboard controls should have been mentioned more prominently, as this gives you far more functionality. With a better remote, I would have given 5 stars.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, July 22, 2015
Hello JMGrady! We would like to apologize for the inconvenience, we will make sure to pass this feedback regarding the remote commander to the proper department for further review.
Written by a customer while visiting sony.com
Customer Rating
3
Best Purchase Ever - hardly
on June 1, 2015
Posted by: feanor
I bought this TV a week ago, and I really liked it but my enthusiasm is dropping every day. Among other things, it seems impossible to stream a 3D movie especially from VUDU. Sure, the picture looks great but that is to be expected from a respectable manufacturer such as Sony. In general, this TV is good but nowadays the bar is set rather high.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
awesome buy
on April 23, 2015
Posted by: frank15
i feel that this is a good stuff.in corporating antroid +3d tv make it a good buy for this money.
but i heard that sony is exiting from tv industry around 2018 ,then what about the service of the tv ,make it clear for customers .Even though i am in a trouble that , i am searching for a led tv ,but i love sony picture quality but when i heard the exiting news i am also scared of the future service of the tv
but i heard that sony is exiting from tv industry around 2018 ,then what about the service of the tv ,make it clear for customers .Even though i am in a trouble that , i am searching for a led tv ,but i love sony picture quality but when i heard the exiting news i am also scared of the future service of the tv
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, April 24, 2015
Hi frank15,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Customer Rating
1
Poor software
on June 21, 2015
Posted by: lazaroralex
I purchased this TV on 6/15/15. Very frustrated with Android platform. There isn't Opera browser as specified. It is impossible to download any other browser from Play Store like Chore (even Android system). Limited apps! Playstation Now is nowhere to be found either. Good TV with very poor software.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, June 23, 2015
Hi lazaroralex,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
Written by a customer while visiting sony.com
Customer Rating
3
Good TV but still buggy Android TV
on June 9, 2015
Posted by: joaosax
I purchased this TV as soon as it came out. I love the design and image quality, but some small issues with Android TV OS are starting to get frustrating (Chromecast failing, tv volume changing even if Sound is set to 'fixed' in configuration, etc). I dont blame Sony though, and I am sure these issues will be solved in the next upgrade from Google. One SERIOUS problem that I am having with the TV is the Optical Cable turning on / off when the TV is in STANDBY. I can see the red light in the optical cable blinking ON/ OFF every few minutes. Since my Home Theater is connected through optical, it keeps turning on/off because it senses when there is signal being sent from the TV. This is extremely irritating, because my home theater does a small noise when switching on/off. Also, this will eventually reduce the life time of my home theater system. Any firmware to fix this issue Sony?
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, June 14, 2015
Hi joaosax,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent TV, Android TV is same as in NexusPlayer
on April 29, 2015
Posted by: brar
Everything works as it should be, except 3D. My Active 3D glasses get never connected to the TV. I have called in Sony care and they are looking at it.
In this 4K TV market, this is the best of 1080p and you can say this is where a 1080p ends and 4K starts.
Sideloading android apps is fun on this.
In this 4K TV market, this is the best of 1080p and you can say this is where a 1080p ends and 4K starts.
Sideloading android apps is fun on this.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, April 30, 2015
Hi brar, Thank you for sharing your feedback with us, i will forward this information regarding the 3D function to the proper department for further review.
Written by a customer while visiting sony.com
Customer Rating
5
A good buy
on June 4, 2015
Posted by: Kurumaddali
I was initially a little tentative on getting this. But since I have always liked sony over samsung I decided to get it. Nice packaging, very easy to assemble (took 5 mins) , Android is real smooth and nice. The clarity of screen is very nice. Haven't tested 3D technology yet. I preferred sony over samsung as these TV's have much lower lag time compared to samsung and being a gamer that is an important aspect. I tried playing few games and it was pretty smooth. A little disappointed with the mobile App that controls it and also it supports voice control but the remote is extra. Overall google and sony have done justice.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, June 10, 2015
Hello Kurumaddali! Thank you for sharing your feedback with us, we will forward this information regarding the mobile app to the proper department for future reference.
Written by a customer while visiting sony.com