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Customer Reviews Collected from sony.com |
Sony - 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average Customer Rating:
4.1
Rating breakdown 42 reviews
5 Stars
24
4 Stars
6
3 Stars
5
2 Stars
6
1 Star
1
76%of customers recommend this product.
(
31 out of
41)
Customer Reviews for Sony - 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Posted by: movielover48
Verified Purchase:Yes
After setting up and using the new SONY 4K television, it's well worth the money we spent. The picture is excellent on and off axis. The colors are vibrant and realistic. Blu Ray movies are better than ever. And it's not so large that it overwhelms our living room. Thanks SONY!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Great picture
on June 22, 2015
Posted by: ronnieSC
The only draw back I found is that you cannot use the sound bar and the tv speakers together, it is one or the other.
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, June 23, 2015
Hi ronnieSC,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for choosing Sony.
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for choosing Sony.
Written by a customer while visiting sony.com
Posted by: BIgDog205
Verified Purchase:Yes
Enjoying this. It replaced a Sony HD of similar size.
Minor complaint is that even though I set it to use the surround sound system, with external speakers, it seems to want to decide on every power up. Wish it would "stick" and not redo this so frequently.
Written by a customer while visiting sony.com
Customer Rating
1
biggest piece of junk ever
on July 27, 2015
Posted by: majorwoody
worst TV ever i so wish i had my old one back take the android out and it might be OK get confused to easy resets itself all the time ,,,,,,,
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, July 30, 2015
Hi majorwoody, it is sad to hear that the unit doesn’t go well. Please provide us with further information about the issue you have encountered. You can reach us at socialsupport@am.sony.com and also please include your contact details, the product information of the unit, and the event or reference ID ( if available ). Regards,
Written by a customer while visiting sony.com
Posted by: FrustratedBuyer
Verified Purchase:Yes
We have an earlier version of Bravia TV and loved it...connected with home network...So we bought XBR-49X830C for a remote office using Optimum wifi - figured we could mirror Ipad2 apps? ... We have been unsuccessful at connecting our Ipad2 or Apple TV.
We were able to "connect" our Windows based Surface Pro but it cannot mirror either. The only device that can mirror with the Smart Sony is the Samsung Note3 phone...but then you can't answer or make phone calls...
Looking into exchanging for a Samsung smart tv?
We were able to "connect" our Windows based Surface Pro but it cannot mirror either. The only device that can mirror with the Smart Sony is the Samsung Note3 phone...but then you can't answer or make phone calls...
Looking into exchanging for a Samsung smart tv?
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, July 6, 2015
Hi FrustratedBuyer,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Posted by: PGavon
Gender:Male
Verified Purchase:Yes
I liked this TV since it offered Goole's Android OS and access to apps through Google's app stores.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Mel16
Gender:Male
Verified Purchase:Yes
All the software updates seem to screw up my settings, and as of late, the TV logs off my network after every use, so I basically have to log on to my network EVERY SINGLE time I use Netflix, for example. It's really annoying and never used to be that way.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 11, 2017
Hi Mel16, we are sorry for the inconvenience that this has caused you. We recommend resetting the TV to isolate the issue. https://us.en.kb.sony.com/app/answers/detail/a_id/75705. If the issue persists, kindly reach us at socialsupport@am.sony.com. Thanks! -Erin
Written by a customer while visiting sony.com
Posted by: Bradforddad
Gender:Male
Verified Purchase:Yes
Besides the obvious looks better. It is so easy to link stuff to it which what like in a tv the apps fluent and abundant. One draw back would like qwert keyboard on the remote my last tv had this feature the only 1 up it had . I would pay for one if it became available.
I would recommend this to a friend!
Written by a customer while visiting sony.com