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Customer Reviews Collected from sony.com |
Sony - 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average Customer Rating:
4.1
Rating breakdown 42 reviews
5 Stars
24
4 Stars
6
3 Stars
5
2 Stars
6
1 Star
1
76%of customers recommend this product.
(
31 out of
41)
Customer Reviews for Sony - 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Posted by: ksbnett
Gender:Male
Verified Purchase:Yes
This being my first ever 4K television was for sure a great pick. its like my computer and television media all in one :-]
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Tanuj
Gender:Male
Verified Purchase:Yes
I am using this led for past 18 months. 3rd SONY in our family. No complaints, no issues. Can you add feature for Bluetooth wireless receiver output? This in case we don't want others to listen what they don't want. I use Bluetooth keyboard with this and it works great.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Hendyman
Gender:Male
Verified Purchase:Yes
This is actually for the XBR 43X800D no the X830C. It has 4k UHD Android and HDR. Nice slim design. I chose the 43" model because I didn't have the room for larger. It works nicely, the HDR feature was a plus. I use this mainly for my computer which runs all of my A/V needs. It works great far away with large text and up close to run multiple windows with lots of text. I don't need an extra monitor for utility when I can do it all on one. Right now I am stuck with 30 Hz setting on 2160P to run Windows 10 in HDR, but I think I just need to do a few tweaks to get it working properly at 60hz. It is a little on the bright side for a monitor, but with proper adjustments this can be remedied. It definitely works great for 1080p and 2160p sources. You need to sit farther away if it is 720p or less quality. I have toyed around with the TV and App functions, but mostly I only need it as a monitor. Anything it can do with those features can be replicated on my PC and I use it for multiple purposes so there is really very little reason to switch inputs. I am so happy that it has no burn in like my last 1080p TV that I used as a monitor, that was really unusable with PC backgrounds. That thing weighs a ton too, this is so much easier to move around. I chose this model because the base was attractive and not far out on the sides and not totally in the middle as a console. The bezel is hardly noticeable even though not invisible. Controls, remote, and hookups are all more than sufficient. I'm sure there will be so many new advances that I will again want to upgrade, but for now I think I'll be good for another 5 years or so (bought in 2016--review in 2018)
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: stude32
Gender:Male
Verified Purchase:Yes
Have not had any problems.Just trying to connect it to an antenna instead of cable and need help to get it to work, if it will.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Migsal
Gender:Male
Verified Purchase:Yes
The title says it all and I cannot seem to get any support from Sony. It's the dumbest smart TV I've had. And the sound is really bad
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 9, 2018
Hi Migsal, we regret that you're having issues with your TV. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you. Regards, Erin
Written by a customer while visiting sony.com
Customer Rating
3
Good, but horrible for Netflix and poor sound
on November 6, 2018
Posted by: MelSal
Gender:Male
Verified Purchase:Yes
The TV is good and has a decent amount of features, but the sound quality is poor and I have a lot of issues connecting to Netflix, for example. I cannot connect at least 50% of the time, and it has nothing to do with my network connection. I can connect to other streaming services just fine.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 9, 2018
Hi MelSal, we regret that you're having issues with your TV. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you. Regards, Erin
Written by a customer while visiting sony.com
Posted by: Sony loyalist
Gender:Male
Verified Purchase:Yes
This is a beautiful looking set and works fine. The remote drives me occasionally sometimes. I have to be close to the set for it to work.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: C Man
Gender:Male
Verified Purchase:Yes
I enjoy my BRAVIA Mod. XBR-49X830C, and as a fan of Android devices I am well pleased with all that it has to offer and the quality of it's design to include awesome sound, beautiful video, and an intuitive offering of options and setup features that can be fine tuned to your liking. After some face time and test drives of other TV's on the market at various retailers and after venturing all over internet I finally decided to go with Sony because of their reputation in the industry. I'm so happy I made the choice, and I look forward to getting my moneys worth from my BRAVIA, and experiencing years of what I expect to be troublefree service.
I would recommend this to a friend!
Written by a customer while visiting sony.com