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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 336 reviews
5 Stars
186
4 Stars
87
3 Stars
18
2 Stars
12
1 Star
33
83%of customers recommend this product.
(
268 out of
321)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
1
Only Lasted 1 1/2 years
on January 26, 2017
Posted by: StevenKe
It looks nice overall and is pretty quiet. After just a year and a half of use, it starts blinking an error code and shuts itself off. After some research, it looks to be an issue with an internal leak sensor. Not worth fixing. Will not buy a Samsung Dishwasher again
Cons: Did not meet expectations, not durable
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Noraina, Samsung Care, April 12, 2022
Hello StevenKe,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's blinking with an error code and shuts itself off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002074/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA for the warranty information of the product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144395220.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's blinking with an error code and shuts itself off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002074/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA for the warranty information of the product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144395220.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Dishwasher
on January 29, 2017
Posted by: LuvSamsungappliancessmore
Love my new dishwasher it is a lot more quiet than my old dishwasher.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What Dishwasher, so Quite
on February 16, 2017
Posted by: Spooky72
from Breesport, NY, USA
Expertise:Beginner
This is the first Dishwasher that I have own, just having my kitchen redone, I read were you some have one. Boy am I glad, this was not like me, being a Single guy to let the dish stack up, but know I do. I can wait a few day, just put the Dishes in, and My Samsung Dishwasher does the rest. What is really nice is that you don't even hear it running, its is amazing. I only thing that I might change on this, is when you open it, a light would be nice
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 20, 2017
Posted by: Amantina
from Arizona
Expertise:Beginner
Love the simple and clean line, beautiful stainless steel inside and out, easy to keep it clean
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
noise
on March 20, 2017
Posted by: onenotsohappy
from Las Vegas, NV, USA
Expertise:Intermediate
its not that quite I had a better one before this one
Pros: Durable
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's being noisy. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144380221.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's being noisy. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144380221.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Still Learning about this Product
on April 6, 2017
Posted by: DWInstaller
Purchased this product because it "matches" the refrigerator and range we purchased at the same time. I chose to install it myself because I need to replace the "air gap" on the sink and Lowes would not do that. The installation guide did not match the product. The guide showed the hot water water supply on the lower left on the front of the machine. After investigation, I found it on the back of the machine almost hidden behind the waste water line. The rear level adjust is an allen screw on the center front at the bottom. I adjusted the front leveling feet and then attempted to adjust the rear level. It would not turn I tried to turn both directions, but no luck so I remove the appliance and installed a spacer on the floor.
When we washed the first load, the dishes were clean, the dishes in the lower rack were dry, but on the top rack everything was wet and the inside cabinet and racks were wet. Did not have rinse aid for first load. Purchased rinse aid and will try on next load.
Pros: matched other appliances
Cons: installation guide did not match
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Dishwasher Model DW8OJ3020US
on April 21, 2017
Posted by: Happywithmykitchen
from Virginia
Expertise:Intermediate
This dishwasher cleans dishes well. It runs quietly and has a metal interior which is a plus. The lower rack comes off the track occasionally when the rack is full of dishes and has to be re-routed to roll back in but overall the performance has been good. The silver ware racks are a little flimsy and the covers are too small for my knives to fit through the slats but overall we have been please with the quantity of dishes that will fit in this unit.
Pros: Realistic color, Durable, Inexpensive
Cons: plastic racks a bit flimsy
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I like it but maybe something else
on May 28, 2017
Posted by: JDiliberto
from Waldwick Nj
Expertise:Expert
I mean it works well but all the places you put things in don't fit or in the wrong places and it's just odd you can tell it wasn't make by a women who does dish in the us and this was a upgrade for me because my other one was recalled and the company wouldn't make it right alone with two other big things in my kitchen if I didn't need a dishwasher and got such a great deal where the store I got it from must have lost money it would have gone right back
Pros: Realistic color, Durable
Cons: Did not meet expectations, Poor quality, things where you put dishes/ sliverwear don't work
I would recommend this to a friend!
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 7, 2022
Hi JDiliberto,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time loading the dishes. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379069
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time loading the dishes. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379069
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US