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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 336 reviews
5 Stars
186
4 Stars
87
3 Stars
18
2 Stars
12
1 Star
33
83%of customers recommend this product.
(
268 out of
321)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
4
Awesome looking product!
on June 4, 2017
Posted by: intrcptr
from Dallas, TX, USA
Expertise:Intermediate
Overall, good value and good product for the right price.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
HIGH QUALITY
on June 4, 2017
Posted by: walter888
CLEAN AND USER FRIENDLY. WILL RECOMMEND FOR ANYBODY WHO'S LOOKING FOR COST FRIENDLY SOLID DISHWASHER.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product seems very nice
on June 12, 2017
Posted by: Kaaa
from Atl Ga
This Dishwasher seems to be pretty quiet. Paper work says that the black kick plate has a rubber gasket at the floor but mine doesn't. My last dishwasher had lots of insulation on the kick plate at the bottom but this one doesn't. I would think if it did it would be even more quiet.
Pros: Bright display, Realistic color
Cons: kick plate
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet
on June 17, 2017
Posted by: Anonymous
from Hawthorne, CA, USA
Expertise:Beginner
Extremely quiet, easy to use, cleans extremely well, sometimes there is water on the dishes, but I am guessing it is because the way i keep it and the bottom of each my dishes are deep hence there is always water in it when I take it out
Pros: Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Value
on July 4, 2017
Posted by: idontwanttochooseanicknam
from Colorado, USA
Expertise:Intermediate
Very quiet.
Good amount of customizable space.
Easy to use.
Cycles are sometimes long.
Sometimes holds odors, but the sanitize feature usually gets rid of it.
Good amount of customizable space.
Easy to use.
Cycles are sometimes long.
Sometimes holds odors, but the sanitize feature usually gets rid of it.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great
on July 26, 2017
Posted by: nunulove1979
Expertise:Beginner
i love this washer , it makes my job much easy at home, i would recommend this to anyone that wanta washer ,
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HAS NEVER WORKED PROPERLY
on August 12, 2017
Posted by: washmyowndishes
from Knoxville, TN, USA
Expertise:Expert
I had a 10-yr-old dishwasher that out performs this one. Husband wanted it during a remodel to have matching SS appliances. I have to wash the dishes before AND after I run them. What's the point? Missing my old one..
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 6, 2022
Hi washmyowndishes,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher for spending more time washing before and after the cycle. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144375123
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher for spending more time washing before and after the cycle. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144375123
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
2
I have owned this dishwasher 1 month and have had to have service done
on August 21, 2017
Posted by: dlkuch
from Wind Lake, WI 53185, USA
Apparently this Dishwasher has an issue with the safety lock and shuts the dishwasher down and cannot be used until service is called. I probably only used the Dishwasher 3 times and I had to call for service. I would not recommend this dishwasher.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US