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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 336 reviews
5 Stars
186
4 Stars
87
3 Stars
18
2 Stars
12
1 Star
33
83%of customers recommend this product.
(
268 out of
321)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
5
This product is very quiet.
on July 29, 2016
Posted by: auntiewren
from Georgia, USA
Expertise:Beginner
I purchased the white dishwasher and it looks very neat and classical in my kitchen. I have used it twice and it runs very quietly. This is nice since I have a small kitchen and dining area combined. We can have a conversation at the dining table and the the dishwasher doesn't interrupt the conversation. I loved the tip to unload the bottom rack first. In case, the top rack has some water in the items. This is very logical.
Pros: clean lines and stainless steel tub
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I am so unhappy leave dishes wet wet
on September 7, 2016
Posted by: Linda9
from Austin, TX, USA
Expertise:Expert
Very unhappy. Dishes very wet. Telling me to open door to dry out.
So after washing I have to wait may be 2 hours for dishes to dry out.
So after washing I have to wait may be 2 hours for dishes to dry out.
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello Linda9,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not dry the dishes and you have to wait 2 hours for the dishes to dry. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
I also recommend you check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144380662.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not dry the dishes and you have to wait 2 hours for the dishes to dry. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
I also recommend you check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144380662.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on September 24, 2016
Posted by: Boricua82
from Houston, TX, USA
Expertise:Expert
It is an amazing dishwasher at a very affordable price that won't break the back. Very stylish and sleek plus very quiet when it comes to cleaning during its heavy setting. I truly recommend this to anyone looking for an affordable or upgrading their current unit.
Pros: Bright display, Realistic color, Durable, Inexpensive
Cons: not enough features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dishwasher!!
on January 1, 2017
Posted by: Kirsteng823
from Virginia, USA
I upgraded from a cheap dishwasher I had previously and WOW, what a difference!!!! This dishwasher really cleans well, and as long as you use the rinse/Sanitize function, dries the dishes as well (which I did not have previously!). I'm still getting used to the way I need to place dishes in there, but there is plenty of space, for lot of pots and pans and dishes!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new dishwasher
on January 5, 2017
Posted by: pdrsd54
I love everything about my new dishwasher, especially how quiet it is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 10, 2017
Posted by: HappyShopperVA
from Woodbridge, VA
Quiet appliance, like the appearance. Great dishwasher.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Dishwasher
on January 24, 2017
Posted by: MarkGb
from Johns Creek, GA, USA
Expertise:Expert
We are very happy with this dishwasher. It is quiet and it does an excellent cleaning job. We were concerned about some of the comments people had made about drying. However, if you follow Samsung's instructions and use the Sanitize feature and Jet Dry, the dishes will dry properly.
Pros: quiet, excellent cleaning
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just ok
on February 10, 2017
Posted by: m2b2foster
from Loveland, CO, USA
Expertise:Expert
While the dishwasher itself works fine, there are a few things that I am not happy with. We only use the quick cycle-why waste water and energy when this program works fine even with stuck on food. I do NOT like how the bottom half loads at all! I have tried many different ways of loading, but because the prongs face on way for half of the basket, the prongs go the other way the other half. My bowls especially tend to fall off the prongs. My next complaints are my fault for not looking at the features better before I bought it. It does not have a delayed start feature or a quick rinse cycle.
I guess I just assumed that all dishwashers came with them, since all of the dishwashers I have ever owned, or grown up with had these two features. I miss these a LOT! Overall the dishwasher is ok, but I am disappointed in-especially the bottom rack.
I guess I just assumed that all dishwashers came with them, since all of the dishwashers I have ever owned, or grown up with had these two features. I miss these a LOT! Overall the dishwasher is ok, but I am disappointed in-especially the bottom rack.
Pros: Inexpensive
Cons: bottom basket is horrible, no rinse cycle, no delayed wash
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 8, 2022
Hi m2b2foster,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time loading dishes in the dishwasher. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
To know more about the dishwasher, please click the link below for the user's manual:
https://downloadcenter.samsung.com/content/UM/201511/20151111113837771/DW6000J_DD81-01825B-00_EN_MES.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UW/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382291
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time loading dishes in the dishwasher. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
To know more about the dishwasher, please click the link below for the user's manual:
https://downloadcenter.samsung.com/content/UM/201511/20151111113837771/DW6000J_DD81-01825B-00_EN_MES.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UW/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382291
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US