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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Doesn't dry
on April 15, 2017
Posted by: Angieeeeee
from Va beach, va
Expertise:Intermediate
Washes great. But leaves dishes wet all the time. I have to time it where I do dishes before I go to bed, and leave the dishwasher open all night so they can air dry by the morning
Pros: Realistic color
Cons: Did not meet expectations, Poor quality, doesn't dry any dishes
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 6, 2022
Hello Angieeeeee,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry the dishes all the time. We appreciate your patience in dealing with the situation. We are here to help.
To help you with this, I m providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on this issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144376244.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry the dishes all the time. We appreciate your patience in dealing with the situation. We are here to help.
To help you with this, I m providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on this issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144376244.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
This product cleans and is super quite.
on July 4, 2017
Posted by: Miamifrommichigan
from Miami
Expertise:Intermediate
Awesome product love the look and function of product, works well.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Breaks easily
on September 5, 2017
Posted by: BusyMomofFour
from Midwest
I have had this dishwasher for less than 2 years and I'm already experiencing issues with it. The auto light keeps flashing and my dishwasher stops.
Cons: Not high def, Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 20, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as the auto light keeps on flashing and your dishwasher stops. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001922/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144422385.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as the auto light keeps on flashing and your dishwasher stops. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001922/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144422385.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible dishwasher
on July 26, 2018
Posted by: Ccosky1
from Colorado
I bought this dishwasher about a year ago and have been disappointed In it ever since and it just keeps getting worse even after I run the clean cycle the inside of the dishwasher is still dirty and so are my dishes
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Gaby, Samsung Care, August 29, 2018
Hello Ccosky1. I would have also been disappointed by that. Let me give you a hand on this, click here (https://bit.ly/2PNDKZi) for instructions on how to clean and maintain your unit. ^Gaby
Written by a customer while visiting Samsung US
Customer Rating
2
very poor engineering, designer should be made to install & use
on July 28, 2015
Posted by: sunshinedreamer
from Orlando, FL, USA
Expertise:Expert
I've been in the kitchen design, fabrication and installation business for over forty years. During the years I specified and installed all kitchen appliances plumbing fixtures cabinets etc. I employed 12 people but was an or hands owner (I did everything) Whoever designed this dishwasher should be made to install and use the machine. If all your dishes are flat, that's great. Where do you line up the bowls, you have to use two spaces. Glasses tip over when pulling the top rack out. Some of my dinner plates have a higher edges, so you have to use every other space and then they tip over when moving the lower rack. Someone from Samsung with an open mind needs to load everyday dishes into this dishwasher. The dishes shown in the user manual will work but what about the everyday guy with average everyday dishes.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
2
Response from Samsung USBy Angelica, Samsung Care, August 31, 2022
Hello sunshinedreamer,
We appreciate you informing us that you're having an issue loading your Samsung dishwasher. We apologize for the inconvenience and will gladly look into this for you.
Here is a link to the guide to learning the best way to load your Samsung dishwasher for reference.
https://www.samsung.com/us/support/answer/ANS00062443/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144864391) to help our team pull up your information.
Thank you!
-Angelica
We appreciate you informing us that you're having an issue loading your Samsung dishwasher. We apologize for the inconvenience and will gladly look into this for you.
Here is a link to the guide to learning the best way to load your Samsung dishwasher for reference.
https://www.samsung.com/us/support/answer/ANS00062443/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144864391) to help our team pull up your information.
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so quiet when it is running
on July 13, 2015
Posted by: dipf0cc4
from Charlotte, NC, USA
Expertise:Intermediate
I love everything about it. My other dishwasher I had to run at night while everyone was in bed because it was so loud. This dishwasher is so quite that the only time I realize it is running is when I think my garage door is opening when in fact it is the dishwasher running. Just humms
Pros: quite
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent design for holding dishes! Quiet & fast!!!
on May 13, 2016
Posted by: DisneyBarbie
from Florida, USA
Expertise:Intermediate
We've only had the dishwasher for a few weeks, so I can't verify the durability of the machine, but I can say that it is doing excellent so far. I LOVE the bottom rack - we looked around for months trying to find one that would hold more plates as we have a big family. This one holds plenty! (If you have really deep plates, this one may not work for you; bring a couple of the plates to the store to try it out.) It is super quiet and gets everything very clean. We get that thing loaded to capacity and have no problems! The one feature we miss is being able to turn off the drying cycle. We are an energy-saving family and we air-dry our dishes, but you can't select a drying preference on this model. However, we just timed the wash and cancel the cycle at the end. No biggie! Overall, we love our new dishwasher & hope to have it around for quite awhile!!!
Pros: quiet, sleek design, stainless steel
Cons: no air-dry option
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice upgrade
on December 4, 2013
Posted by: macuser1984
from Chehalis, WA
Expertise:Intermediate
I bought this as an upgrade to a 20 year old dishwasher that had rusting racks. This dishwasher surpasses all of my expectations. Its a big leap in technology from my old dishwasher. My dishes come out spotless every time I use it. I can barely hear it operating. I use the auto setting along with the sanitize option every time I use it. The dishes come out clean and dry, except for plastics which are a bit wet, but I just shake them off and put them on the drying rack. The dishwasher is so quiet when operating I can barely hear it, except when it drains into the sink, which is a little louder than my old dishwasher. I use the tablets with the red ball in the middle and they seem to work well, as well as a rinse aid. I've had it for a little over a month and haven't had a single problem with it yet. We plan on purchasing a matching black fridge and range in the future.
Pros: Inexpensive, very quiet, cleans the dishes very well, very sleek looking black finish, little musical notes when you push the buttons
Cons: none so far
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US