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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
3
small slots
on August 24, 2015
Posted by: 4thdishwasher
Expertise:Expert
the slots for dishes a too close so the water doesn't go through to clean dishes that are stashed together.
Pros: Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy Trisha, Samsung Care, April 12, 2022
Hi 4thdishwasher,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not cleaning dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144395164
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not cleaning dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144395164
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
dishwasher performance.
on November 5, 2015
Posted by: fill
from stkn, ca
Expertise:Beginner
dishwater is very good on performance, very quiet, washes dishes nicely. would recommend this to friends.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality at low cost
on August 22, 2015
Posted by: JefferyW
from WV
Expertise:Expert
We have found our new Samsung Dishwasher to be a very good value. It is relatively inexpensive for the quality of workmanship and features it has. It works very well and is much quieter than we ever expected. We can sit at the kitchen table and have a conversation without distraction. You have to listen very hard and be very quiet just to hear it running from about 6 feet away. Fantastic product! We are very pleased and would recommend this dishwasher to anyone.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cleans Great
on May 19, 2014
Posted by: puddy214
from Des Moines, IA, USA
Expertise:Intermediate
We love our new Samsung dishwasher....lots of cool features!
Pros: Durable, attractive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great look
on May 9, 2017
Posted by: JNolo
from Royal Palm Beach
Expertise:Intermediate
I love the look of my dishwasher, sleek, shiny and modern. It has a quiet noise, not loud like my sisters dishwasher! (Not a Samsung). Inside is roomy, so my kids can fill it up only once a day!
I depend on my appliances, that's why ALL my appliances and phone are SAMSUNG!
I depend on my appliances, that's why ALL my appliances and phone are SAMSUNG!
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money
on August 7, 2020
Posted by: DON W
from Hudson, FL
dishes come out dirtier than when you put them in. glasses come out covered in dried food particles. the jets get easily clogged. and all this after thoroughly rinsing the dishes every time before loading them. i went through the troubleshooting guide and it didn't help. i have to hand wash the dishes after running them in this piece of junk.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, September 14, 2020
I know this must be frustrating. Thank you for letting us know about your concern. Try taking a look at the link below for troubleshooting steps. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Written by a customer while visiting Samsung US
Customer Rating
5
Let me tell you how I love my Samsung Dishwasher!
on October 25, 2015
Posted by: ManyTreasures
from Brockport, NY 14420, USA
Expertise:Intermediate
This Samsung Dishwasher has such a sleek style, and being stainless it gives it a real polished look. The inside is also stainless, and my dishes are coming out "fantastic"! Glassware is clear, and shiny. I am now even putting in bowls and pots and pans, which I never had room for in my last dishwasher. It fits in the same space, but the interior fits so much more! Love it!
Pros: Inexpensive, Bright display, Durable, wonderful style
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Greaaaaat!
on January 24, 2016
Posted by: Chill59
from Sevierville, Tn
Expertise:Intermediate
As expected from a Samsung! Superior quality for a competitive price.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US