 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
5
clean dishes
on February 11, 2016
Posted by: iceman44
from Charlotte, NC, USA
not to loud, dishes come out clean no need to rinse, im very happy with this purchase
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Dishwasher
on February 12, 2016
Posted by: dite
from Largo, FL, USA
Very quiet, eye appealing, use every 2-3 days, cannot see an increase in my electric bill. Oh, did I say it was a great deal also.
Pros: Inexpensive, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPERCHARGED DISHWASHER!!!
on February 12, 2016
Posted by: DAFFYDUCK
from FREDERICKSBURG, VA.
Expertise:Expert
THIS PURCHASE WAS ONE OF MANY!! I REPLACED ALL KITCHEN APPLIANCES JUST BEFORE CHRISTMAS!!! I BOUGHT THE BEST (SAMSUNG)!!! I'VE OWNED SAMSUNG PRODUCTS FOR YEAR'S!!! ONCE YOU'VE HAD THE BEST YOU WON'T SETTLE FOR LESS!!! YES!!! SAMSUNG ALL THE WAY!!!
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dishwasher
on February 13, 2016
Posted by: jennylee525
from Saxonburg, PA, USA
Expertise:Intermediate
Got 3 appliances together on Black Friday. Great Deal, they look good, Dishwasher looks okay from the outside, but looks very very cheap on the inside. Runs a long time and everything is always so wet when its done
Pros: Inexpensive, quiet
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 8, 2022
Hi jennylee525,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying dishes well and the cycle taking a long time to finish. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
I highly recommend clicking on this link for the specifications of this product:
https://image-us.samsung.com/SamsungUS/pim/migration/doc/dw80j3020us-aa_8783_DW80J3020US_F.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144383192
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying dishes well and the cycle taking a long time to finish. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
I highly recommend clicking on this link for the specifications of this product:
https://image-us.samsung.com/SamsungUS/pim/migration/doc/dw80j3020us-aa_8783_DW80J3020US_F.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144383192
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome helper!!
on February 13, 2016
Posted by: Lv2cln
from Los Angeles, CA
Expertise:Intermediate
This is my first dishwasher! I just didn't know what I was missing!! It is quiet, looks great, and it does a great job on dishes that haven't been rinsed.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good dishwasher
on February 17, 2016
Posted by: aaaa1111
Dishwasher runs great! Only downside is that some of my larger bowls and pots don't fit in it very well with other dishes
Pros: Realistic color, Bright display, Durable, runs great
Cons: pots/large bowls don't fit well with other dishes
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on February 17, 2016
Posted by: antelope113
from Delta, pa
Expertise:Expert
This dishwasher is very quite compared to my old one and does a great job cleaning the dishes
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice dishwasher
on February 17, 2016
Posted by: samsungsgood
Expertise:Beginner
Beautiful dishwasher with nice features. Great price.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US