 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
Great value
on May 14, 2016
Posted by: Romo6969
from Ny
Expertise:Intermediate
I've really enjoyed this dishwasher. It's super quiet while running and holds a lot of dishes. Controls are simple and easy to use. Definitely worth the money.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on May 18, 2016
Posted by: csunsets
from Colorado, USA
Expertise:Expert
this product looks, performs, and blend very well with my kitchen and it is very quite. very well built and not over priced
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing Necessary Features
on May 27, 2016
Posted by: Anonymous
from WI
Expertise:Expert
This dishwasher is great but it is missing a delay start feature. I really miss the option of washing dishes in the middle of the night or while away at work. I think the delay start feature is a necessary feature on a dishwasher and am very surprised that Samsung would leave it off.
Pros: large size
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very Quiet
on June 4, 2016
Posted by: vicnic1
Bought one yesterday and installed. First run I didn't even know it was on - it is so quiet! The design is very clean and modern.
Pros: quiet, nice design, water efficient
Cons: long wash cycles
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
New Dishwasher
on June 4, 2016
Posted by: grannyto6
Expertise:Beginner
Just had my dishwasher installed...love the look, and so far, I love how it cleans. I need to figure out how to exactly load it, but so far everything comes out clean & dry. It holds a lot too!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Smelly Dishwasher
on June 15, 2016
Posted by: smellydishwasher
from Coconut Creek, FL, USA
Purchased in July 2015, if dirty dishes are left in dishwasher for a couple of days as soon as you open the door a nasty smelly odor is released. I clean my dishes before they are put in the dishwasher so its not like the dishes are dirty with caked on food or anything. Also seems like the bottom of the tub is always wet and a filmy residue left behind. Had a repair man out twice, the first time he replaced something but I still have the same issue, the bottom of the tub doesn't look like it drains all the way and it smells. that is the worst part. i can't imagine having people over for dinner and then go to clean up and open the door to my dishwasher for that odor to come pooring out. Never buy Samsung again!!
Pros: Realistic color
Cons: Poor quality, smells bad
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 13, 2022
Hi there,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher smells bad and does not drain thoroughly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
A dishwasher isn't draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Dishwasher has mold or mildew to grow and start to stink or smell bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144399191
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher smells bad and does not drain thoroughly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
A dishwasher isn't draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Dishwasher has mold or mildew to grow and start to stink or smell bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144399191
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1
Does not last long
on June 22, 2016
Posted by: BridgevilleBob
from Bridgeville, DE 19933, USA
Expertise:Intermediate
Dishwasher failed almost exactly when the warranty expired.
Pros: very quiet now
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 1, 2022
Hi BridgevilleBob,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not working properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher does not start or fill water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144556782
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not working properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher does not start or fill water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144556782
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
So quiet
on June 24, 2016
Posted by: Susee
from Santa Cruz, CA, USA
Gets dishes really clean, smaller than our last dishwasher, still getting used to loading which is different, display of settings well seen
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US