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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
Quiet and clean washer
on July 6, 2016
Posted by: apearl83
from Lawrenceville,GA
The dishwasher is very quiet and cleans dishes great. The only drawback is it is very musty smelling all the time. Does not have drying cycle on this machine.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love samsung product
on July 6, 2016
Posted by: cal17
from Orlando, FL, USA
Expertise:Expert
This product is excellent on every single detail, I love the quality and how durable are samsung's product
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great value.
on July 7, 2016
Posted by: blue57
from Lawrenceville, GA, USA
Expertise:Intermediate
Pros:
Great value. Very quiet. I like the new design for silverware.
Great value. Very quiet. I like the new design for silverware.
Cons:
My plates do not fix in the plate rack. No setting for china and crystal.
My plates do not fix in the plate rack. No setting for china and crystal.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy Trisha, Samsung Care, April 8, 2022
Hi blue57,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time washing the chinaware using the Samsung dishwasher. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
How to wash china in the dishwasher:
https://www.samsung.com/us/support/answer/ANS00089662/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382991
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time washing the chinaware using the Samsung dishwasher. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
How to wash china in the dishwasher:
https://www.samsung.com/us/support/answer/ANS00089662/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382991
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Very good choice
on July 8, 2016
Posted by: 1Homeowner
from MI
Expertise:Expert
This dishwasher is everything it claims to be, very quiet, does an excellent job of cleaning dishes and is reasonably quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quiet and Cleans Great
on July 8, 2016
Posted by: apearl83
from Lawrenceville,GA
Expertise:Intermediate
The machine is very quiet and cleans the dishes great! The one thing that I do not like about the dishwasher is it always has a musty smell to it. Does not have drying cycle on this machine.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Produc for the price
on July 9, 2016
Posted by: victor441bsa
from Michigan, USA
Expertise:Expert
We now own a samsung dishwasher, with simple features and stainless steel interior, the unit performs well after a short breakin period. The unit MUST have rinseaid to dry the dishes, we did not know this or was it explained at purchase time, this is confuseing as most american brands do not required this additional item . I would recommend this only because it is simple to do a load without a lot of unecessary bells and whistles and is a good value . .I own other samsung products and so far so good . . .
Pros: good value, simple to use
Cons: poor owner manual
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and quiet
on July 11, 2016
Posted by: Jhammy
from Beverly, ma
Expertise:Expert
I had a more expensive washer before this one and hated it. This one cleans in less time does a better job and the dishes are cleaner. Love it!
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If really like the stainless steel interior!
on July 13, 2016
Posted by: Bigdaddy58
from Colorado Springs, CO, USA
Expertise:Intermediate
The dishwasher has stainless steel! Helps to keep germs from growing inside!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US