 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
3
Unsure about product at this time
on December 2, 2016
Posted by: JeabS
from Irvine, CA
Expertise:Expert
I'm not yet sure whether this is going to be a good choice or not. I have had difficulty with dishes getting clean, glassware looking cloudy, silverware (stainless steel) looking dull and drying not quite up to my expectations. I expected a new dishwasher to perform better, if not equal to, my ten year old dishwasher that I replaced with this one. I also expected the drying in a dishwasher with a stainless steel tub to be equal to, or better, than a ten year old dishwasher with a plastic tub.
I had to rerun many of the items that were in my last load on Sanitize to get acceptable results.
I had to rerun many of the items that were in my last load on Sanitize to get acceptable results.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 11, 2022
Hi JeabS,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying and cleaning dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144390648
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying and cleaning dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144390648
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Love at First Sight!
on December 6, 2016
Posted by: Alasker
from Anchorage, AK, USA
Expertise:Intermediate
In a line-up of two dozen demonstration model dishwashers, this unit won me over with the shiny stainless steel interior that perfectly compliment the brushed stainless steel exterior. Once installed, the technician mentioned he had the unit running for the past 10 minutes after I asked if the unit was running. That's how whisper-quiet this unit operates! Looks alone had me from the beginning, but the sparkling results of the various wash cycles, and the open interior design that allows even the most awkward of utinsels to be easily loaded and cleaned, have made me an admirer for life. The price reflects a solid value when one considers the design and quality of this Dishwasher, which all adds up to one happy customer.
Pros: "whisper-quiet", easy loading design, beautiful inside and outside, simple controls, elegant yet practical design, high value in moderate price range
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on December 10, 2016
Posted by: Meashii
from Massachusetts, USA
Expertise:Beginner
Best dishwasher I ever had. Its better than my first dishwasher
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful.
on December 11, 2016
Posted by: SueF
from Union Star, MO 64494, USA
Expertise:Intermediate
This dishwasher is absolutely stunning to look at. My entire kitchen is an eye catcher. Oh...and it cleans great to. I've always had a dishwasher, but never one that holds such large loads and still cleans beautifully. I love the adjustable rack. It really gives a lot of versatility on what you can put in it. And so quiet. I turn it on and actually forget that it's running. I love this dishwasher.
Pros: cleans great., very nice to look at. inside and out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Prone to breaking
on December 11, 2016
Posted by: Bulldog13
from Franklin, TN, USA
Expertise:Expert
I have had this washer for just over a year. It has already required professional repair. Even with a relatively light load, the dishes must be prewashed prior to washing. Very disappointed.
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy Trisha, Samsung Care, April 11, 2022
Hi Bulldog13,
We appreciate your time in reaching out to us and we are glad that you purchased and chose Samsung dishwashers. We apologize for the inconvenience that you need to prewash dishes before washing. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144390479
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose Samsung dishwashers. We apologize for the inconvenience that you need to prewash dishes before washing. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144390479
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
nice and quiet
on December 11, 2016
Posted by: Anonymous
from Las Vegas, NV, USA
Expertise:Intermediate
nice design, looks beautiful, works great, i love Samsung equipment
Pros: Realistic color, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
drying.
on December 17, 2016
Posted by: user123456789123456789
from Winston Salem, NC
Expertise:Intermediate
The dishwasher is very good. Quality is good and is very quiet running. The only problem we have seen so far is that it does not dry the dishes completely. Have to wipe the dishes when the cycle is through.
Pros: very quiet
Cons: doesn't dry the dishes completely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far it's great
on December 17, 2016
Posted by: cindy5
from North Carolina, USA
Very quiet, cleans well, looks nice,flexible capacity, what more do you need from a dishwasher
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US