 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
3
I like it but maybe something else
on May 28, 2017
Posted by: JDiliberto
from Waldwick Nj
Expertise:Expert
I mean it works well but all the places you put things in don't fit or in the wrong places and it's just odd you can tell it wasn't make by a women who does dish in the us and this was a upgrade for me because my other one was recalled and the company wouldn't make it right alone with two other big things in my kitchen if I didn't need a dishwasher and got such a great deal where the store I got it from must have lost money it would have gone right back
Pros: Realistic color, Durable
Cons: Did not meet expectations, Poor quality, things where you put dishes/ sliverwear don't work
I would recommend this to a friend!
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 7, 2022
Hi JDiliberto,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time loading the dishes. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379069
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of having a hard time loading the dishes. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379069
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome looking product!
on June 4, 2017
Posted by: intrcptr
from Dallas, TX, USA
Expertise:Intermediate
Overall, good value and good product for the right price.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
HIGH QUALITY
on June 4, 2017
Posted by: walter888
CLEAN AND USER FRIENDLY. WILL RECOMMEND FOR ANYBODY WHO'S LOOKING FOR COST FRIENDLY SOLID DISHWASHER.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product seems very nice
on June 12, 2017
Posted by: Kaaa
from Atl Ga
This Dishwasher seems to be pretty quiet. Paper work says that the black kick plate has a rubber gasket at the floor but mine doesn't. My last dishwasher had lots of insulation on the kick plate at the bottom but this one doesn't. I would think if it did it would be even more quiet.
Pros: Bright display, Realistic color
Cons: kick plate
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet
on June 17, 2017
Posted by: Anonymous
from Hawthorne, CA, USA
Expertise:Beginner
Extremely quiet, easy to use, cleans extremely well, sometimes there is water on the dishes, but I am guessing it is because the way i keep it and the bottom of each my dishes are deep hence there is always water in it when I take it out
Pros: Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Value
on July 4, 2017
Posted by: idontwanttochooseanicknam
from Colorado, USA
Expertise:Intermediate
Very quiet.
Good amount of customizable space.
Easy to use.
Cycles are sometimes long.
Sometimes holds odors, but the sanitize feature usually gets rid of it.
Good amount of customizable space.
Easy to use.
Cycles are sometimes long.
Sometimes holds odors, but the sanitize feature usually gets rid of it.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great
on July 26, 2017
Posted by: nunulove1979
Expertise:Beginner
i love this washer , it makes my job much easy at home, i would recommend this to anyone that wanta washer ,
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HAS NEVER WORKED PROPERLY
on August 12, 2017
Posted by: washmyowndishes
from Knoxville, TN, USA
Expertise:Expert
I had a 10-yr-old dishwasher that out performs this one. Husband wanted it during a remodel to have matching SS appliances. I have to wash the dishes before AND after I run them. What's the point? Missing my old one..
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 6, 2022
Hi washmyowndishes,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher for spending more time washing before and after the cycle. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144375123
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher for spending more time washing before and after the cycle. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144375123
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US