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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Nice looking but leaked after 20 months
on December 7, 2023
Posted by: Mike
from Los Angeles
It leaked after 20 months from the circulation pump.
Pretty quiet when running but then noisy during drying.
Pretty quiet when running but then noisy during drying.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Samsung Care, December 8, 2023
Hi Mike,
We are disheartened that your Samsung dishwasher model is leaking. We are here to help as best as we can.
We thank you for identifying where the leak is coming from (circulation pump). We recommend an authorized service technician visit to diagnose further your dishwasher model. I have shared a Samsung link below where you can search for a service center near your location to set an appointment.
https://www.samsung.com/us/support/service/
In addition, when your dishwasher is in operational status and the drying cycle is loud/noisy you may visit the Samsung link I have shared below to help. The link has an embedded video which we encourage you to watch in full.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146614422 to help our team pull up your information.
Leo
We are disheartened that your Samsung dishwasher model is leaking. We are here to help as best as we can.
We thank you for identifying where the leak is coming from (circulation pump). We recommend an authorized service technician visit to diagnose further your dishwasher model. I have shared a Samsung link below where you can search for a service center near your location to set an appointment.
https://www.samsung.com/us/support/service/
In addition, when your dishwasher is in operational status and the drying cycle is loud/noisy you may visit the Samsung link I have shared below to help. The link has an embedded video which we encourage you to watch in full.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146614422 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
