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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub
Average Customer Rating:
4.2
Rating breakdown 522 reviews
5 Stars
309
4 Stars
127
3 Stars
27
2 Stars
17
1 Star
42
85%of customers recommend this product.
(
426 out of
504)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub
Customer Rating
4
This product has great features. The bowl racks (Upper or lower racks are to short)
on January 10, 2016
Posted by: Beena
from Bradenton, FL, USA
Expertise:Intermediate
The bowl racks (Upper or lower racks are to short, it cannot be set correctly and use too much space. I have deep cereal and pudding bowls.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smelly
on January 12, 2016
Posted by: 2disappointedagain
from Ca
Expertise:Expert
I love the dishwasher, but after you remove clean dishes and reload with dirty ones, the dishwasher gets a horrible "smell" till you run the cycle again.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
much quieter than our old dishwasher. love the clean simple style
on January 18, 2016
Posted by: djuse
from Winfield, IL
Expertise:Intermediate
quiet, simple to use, and easy to set up. I like the look of the front without the handle. gives a flush front surface that blends in with the cabinet fronts.
Pros: clean simple styling
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on January 18, 2016
Posted by: quickgrits
Very easy to operate. Extremely quiet.
Does very good job cleaning .
Does very good job cleaning .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works Great
on January 18, 2016
Posted by: waejac
from NJ
Expertise:Intermediate
Dried dishes great without the suggested rinse aid but will now be going out to get this since, without it , the manual says it adds 30 minutes to the dry time. I miss a handle to hang a towel.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
EXCELLENT PRODUCT
on January 19, 2016
Posted by: UknownMarc
from VT
Expertise:Intermediate
Great buy for the price. Multiple settings. Quick wash and Auto wash are great and produce clean dishes every time! Very quiet, a must!!
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product makes me Happy!
on January 20, 2016
Posted by: Debbie2523
from Indiana, USA
Expertise:Intermediate
This model is perfect in my opinion. It is the most quiet dishwasher, easy to use, did I mention quiet. I would recommend this product.
Pros: quiet, quailty built inside and out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It lasted 6 months before it failed totally
on January 20, 2016
Posted by: OutofValue
It lasted less than 6 months before it failed completely, needed to pull the circuit breaker to shut it off. It started on its own and could not be shut-off.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 1, 2022
Hi there,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher won't shut off and it starts on its own. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dishwasher turns on by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001916/
Samsung dishwasher does not turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001915/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144557034
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher won't shut off and it starts on its own. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dishwasher turns on by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001916/
Samsung dishwasher does not turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001915/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144557034
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US