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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub
Average Customer Rating:
4.2
Rating breakdown 522 reviews
5 Stars
309
4 Stars
127
3 Stars
27
2 Stars
17
1 Star
42
85%of customers recommend this product.
(
426 out of
504)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub
Customer Rating
1
Samsung Kitchen Appliances suck!
on December 31, 2022
Posted by: AriL
from New Jersey
Dishwasher Model: DW80J3020US
Crapped out in under 5 years along with the samsung fridge we bought at the same time. There will never be another samsung appliance in my kitchen.
There will be a Samsung TV in my living room forever, but never another kitchen appliance from samsung again.
Crapped out in under 5 years along with the samsung fridge we bought at the same time. There will never be another samsung appliance in my kitchen.
There will be a Samsung TV in my living room forever, but never another kitchen appliance from samsung again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Charles, Samsung Care, January 5, 2023
Hello AriL,
Thank you for your thoughts after using the dishwasher for five years.
We would love to discuss your dryer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145312707) to help our team pull up your information.
Have a great day.
^Charles
Thank you for your thoughts after using the dishwasher for five years.
We would love to discuss your dryer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145312707) to help our team pull up your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
2
Nice looking but leaked after 20 months
on December 7, 2023
Posted by: Mike
from Los Angeles
It leaked after 20 months from the circulation pump.
Pretty quiet when running but then noisy during drying.
Pretty quiet when running but then noisy during drying.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Samsung Care, December 8, 2023
Hi Mike,
We are disheartened that your Samsung dishwasher model is leaking. We are here to help as best as we can.
We thank you for identifying where the leak is coming from (circulation pump). We recommend an authorized service technician visit to diagnose further your dishwasher model. I have shared a Samsung link below where you can search for a service center near your location to set an appointment.
https://www.samsung.com/us/support/service/
In addition, when your dishwasher is in operational status and the drying cycle is loud/noisy you may visit the Samsung link I have shared below to help. The link has an embedded video which we encourage you to watch in full.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146614422 to help our team pull up your information.
Leo
We are disheartened that your Samsung dishwasher model is leaking. We are here to help as best as we can.
We thank you for identifying where the leak is coming from (circulation pump). We recommend an authorized service technician visit to diagnose further your dishwasher model. I have shared a Samsung link below where you can search for a service center near your location to set an appointment.
https://www.samsung.com/us/support/service/
In addition, when your dishwasher is in operational status and the drying cycle is loud/noisy you may visit the Samsung link I have shared below to help. The link has an embedded video which we encourage you to watch in full.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146614422 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US