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Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
GREAT!!
on January 3, 2016
Posted by: LUVTHESE
from Texas, USA
Expertise:Beginner
I LOVE OUR NEW W/D....TOOK US A WHILE TO FIGURE OUT, BUT THEY ARE SO NEAT!
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on January 3, 2016
Posted by: drjljones
from Eden, NC 27288, USA
Expertise:Intermediate
We are very pleased with this product. It does exactly what we need fore it to do. It is amazing how quick it drys our clothes! Very economical!!!
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Dryer
on January 4, 2016
Posted by: Hotlunchlady
from Oklahoma
Expertise:Intermediate
I love my new dryer, it makes the coolest sounds! It was easily learned because my sells man was educated on the machine!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on January 4, 2016
Posted by: BusyMomof3Boys
from Crosby, TX 77532, USA
Expertise:Expert
For the price this is a great dryer, its high efficiency with some bells and whistles too, I have really loved it and so glad I went with this set!
Pros: Inexpensive, h.e., plays song when finished, easy to use
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer!
on January 5, 2016
Posted by: lovindrummin
from Alabama, USA
Expertise:Expert
When my 10+ year old washer finally gave out, I decided to invest in a brand new washer and dryer and I am happy that I did. This dryer has a ton of features and my clothes come out smelling cleaner and feeling softer than they ever have! I like that it plays a jingle when done instead of the harsh annoying BUUUUZZZZZ! There are so many features that make this dryer an excellent value! I like the wrinkle prevention option as well. The dryer is very quite when it is running. Not a single bad thing to say about it.
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT FOR PRICE
on January 5, 2016
Posted by: LLLLL
from Evansville, IN, USA
GREAT FOR PRICE. HAPPY WITH MY DRYER. .................
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this dryer!
on January 6, 2016
Posted by: sam4us15
from Illinois, USA
Expertise:Intermediate
Here is why this dryer works for our family. It has a huge capacity. The clothes are dry and not wrinkled every time! My old dryer would not properly dry things. Even if we had small loads.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
VERY dissapointed
on January 6, 2016
Posted by: CarolW
from York, SC 29745, USA
Expertise:Intermediate
I was told that gas dryers should dry a load of towels or jeans in 45 minutes max and regular cottons in 30 minutes or less. I am drying heavy cottons for 60 - 80 minutes and regular cottons for 40 -60 minutes. My old dryer only took 90 minutes and I thought it was broken therefor I purchased a new dryer. I like the features and the 7.2 capacity but I am very disappointed in the drying time. It is saving me no time or money.
Pros: capacity
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Chrystel, Samsung Care, August 9, 2022
Hi CarolW,
Thank you for reaching out to us. Our sincere apologies regarding your experience with the Gas Dryer, as it takes too long to dry your garments. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly click this link for Troubleshooting steps to help you with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Learn the best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000GW/A2
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144779844
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US