 |
Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
New Dryer
on February 6, 2016
Posted by: ESDA
from Pennsylvania
Expertise:Intermediate
Arrived today and have been doing laundry since it was set up. Easy to read display, easy to use controls and dries large loads quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great!
on February 7, 2016
Posted by: jsb014
from Texas
Expertise:Expert
This product has adaptability to whatever you are drying and it's been amazing and energy saving.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We really like the features on this dryer
on February 9, 2016
Posted by: Tlynn3
from Lapeer County, MI, USA
Expertise:Expert
My favorite thing with this dryer is the moisture sensor. It knows when clothing is dry without setting a timer.
Pros: reasonably priced
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
sTOPPED HEATING AFTER 3MONTHS
on February 10, 2016
Posted by: MassZio
from Boston, MA, USA
Expertise:Intermediate
Worked great at first. Then not even 3months later it stops heating up. Now to see if the warranty coverage is satisfactory
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy Chrystel, Samsung Care, August 9, 2022
Hi MassZio,
Thank you for sending your feedback and for purchasing the Electric Dryer. Our sincere apologies that you had to deal with the issue, as it no longer heats in less than three months. I understand how troublesome it can be when appliances stop functioning. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly visit this link for Troubleshooting steps when your Dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
Find out more about your Dryer's cycles, settings, and features:
https://www.samsung.com/us/support/answer/ANS00051022/
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144780345
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Enjoying the simplicity
on February 10, 2016
Posted by: Jds2star
Expertise:Intermediate
The features are straight forward. The large capacity is awesome. Seems to work better than expected.
Pros: Inexpensive
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on February 11, 2016
Posted by: Samsung1sttime
Expertise:Beginner
I researched a lot of options and this has most bang for the buck. Super quiet. Need to get use to the auto sensor, seems like doesnt dry enough always.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Old School Style with Great New Features
on February 12, 2016
Posted by: Anonymous
from West Bloomfield Township, MI, USA
Expertise:Expert
Great Value Dryer. I was looking for an "Old School Style" dryer with lots of new features. Love the reversible door... that was the first thing we switched. I also love all the different dry settings. This machine had easy setup, quiet operation and is very economical. Goes great with the matching Samsung washer that I purchased a month ago.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, great value
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Dryer
on February 14, 2016
Posted by: Mpranger
from Mpranger
Love my new dryer. It is easy to use and dries quickly. Love all of the different drying options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US