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Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
Purchased my first Washer and Dryer!!!
on March 20, 2016
Posted by: Anonymous
from San Antonio,Tx
Expertise:Expert
I never fathom that I would own a Samsung washer and dryer!!! This dryer is super efficient in getting out all of the moisture just using normal dry mode. Clothes are never over heated and fried. I remember doing laundry and grabbing clothes out of the dryer and burning my fingers or sweating which I hate. After a dry cycle using my Samsung Electric Dryer, I can grab my warm smelling clothes knowing they are dry even when its a larger load and not burning myself. I am more than pleased with this product!!! Greatest investment ever :)
Pros: Inexpensive, Realistic color, Bright display, love the chime musice when a cycle is finished!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best dryer
on March 25, 2016
Posted by: Mexican
from Chicago
Expertise:Expert
I had a different type of dryer before but nothing compares to samsung products.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Promissing and will do the job
on March 27, 2016
Posted by: microDude404
from Oregon, USA
Expertise:Intermediate
This dryer works as expected. I liked the control panel interface, since it is simple and intuitive to use. The sensor dry, seems to be slightly mis-calibrated on my unit (maybe this is just my unit). There are four levels of sensor dry (damp, normal, more dry, very dry), I tried it several times at "normal", but the clothes are always damp even for small loads of cotton (also lint trap and exhaust are clean). I typically run it at very dry now, to make sure the clothes are finished. Other then that the unit looks and runs great. It is very quite.
Pros: Realistic color, Bright display, Durable
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 10, 2022
Hi MicroDude404,
Thank you for reaching out to us. We appreciate you purchasing and loving the product despite your concern. We understand you're worried about your Electric Dryer, as your clothes are still slightly wet. This is not the experience we want you to have. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Please visit this link for Troubleshooting steps when Clothes are not dry after using the Samsung Dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144785965
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We appreciate you purchasing and loving the product despite your concern. We understand you're worried about your Electric Dryer, as your clothes are still slightly wet. This is not the experience we want you to have. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Please visit this link for Troubleshooting steps when Clothes are not dry after using the Samsung Dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144785965
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great values
on March 27, 2016
Posted by: NewSSUser
from Seattle, WA, USA
Expertise:Intermediate
It dries quickly and very efficiently. The dryer also conserves energy.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Emery efficient
on March 28, 2016
Posted by: LuvsDeals
Expertise:Intermediate
Loving the sensor features and energy savings _ great price
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on March 29, 2016
Posted by: Bamabell
from Mobile al
Expertise:Expert
Great dryer. Very quiet . Great product. Easy setup.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Time Using It, but Works Great!
on April 2, 2016
Posted by: CarlynMI
This is my first time purchasing a Samsung product that was not a phone or TV, so I was a little nervous. They were just installed this week and the dryer seems to work great and has many different setting options which is nice. Also is very quiet. So far so good, I hope they last.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It Dries Your Clothes... Mostly
on April 3, 2016
Posted by: FireBug2005
Expertise:Intermediate
The moisture sensor, on every machine I've used that has one, shuts the dryer off a little earlier than I would care for it to but overall it gets enough of the job done.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US