 |
Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
My wife really likes it.
on April 16, 2016
Posted by: CottonTop1
Expertise:Intermediate
It's doing so far so good at 2 weeks in! Very quick in drying clothes compared to our old dryer.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
performance
on April 17, 2016
Posted by: coffeelover9
from Georgia, USA
Expertise:Expert
I find the dryer extremely noisy. Had service come to home. They removed 3 plastic disks which they thought would make it less noisy. Still annoying. Must close door to room so as not hear it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
4
Response from Samsung USBy Trisha, Samsung Care, June 7, 2022
Hi coffeelover9,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer making a loud noise. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000GW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144575609
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer making a loud noise. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000GW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144575609
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
4
Nice design
on April 20, 2016
Posted by: l1tch1
from Sacramento, CA, USA
Expertise:Beginner
The dryer is a bit bulky. But it looks very classy for the price I paid. The dryer is very easy to use with simple dial and buttons. Like using an iPhone vs. an Andriod. It makes a sweet tune when the cycle starts and ends. One thing I do they improve on is the lint catcher. It is located in front of the opened door and has a compartment that does not fully come off when trying to empty the collection.
Pros: Realistic color, Built-in speakers, Durable
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
dryer
on April 20, 2016
Posted by: Jaysons3
from New Jersey
Expertise:Intermediate
This is a really good dryer for the money! It has a lo of features. I still have not figured just what settings to use yet. Sometimes I have to put the dryer on longer
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on April 22, 2016
Posted by: Stevej75
Easy to use controls, can handle drying large amounts of clothes in a short time. And the tune at the end is nice to hear instead of the old buzzers
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It !
on April 22, 2016
Posted by: JoeGR
from Youngstown, OH
This dryer rocks. Dries my clothes in half the time. The moisture sensor is a money saver. Well-worth the money. Thanks, Samsung!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on April 23, 2016
Posted by: Atater
Expertise:Intermediate
Love how easy to use and how quiet it is while running
Pros: quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Product!!!
on April 24, 2016
Posted by: Wombat89
from Richmond, KY
Expertise:Intermediate
I've only used it a couple times so far, but I LOVE it! It does a wonderful job for a fairly decent price!
Pros: Durable, reliable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US