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Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
Very happy with my purchase.
on August 2, 2016
Posted by: OpLa
I like the layout of the features on this dryer. My only complaint is that the door opens from the side, rather than from the top. I dropped several small pieces of clothing on the floor because when i grabbed one thing, other small things clung to it and dropped as soon as I cleared the door opening. My prior dryer opened from the top so that there was the open door to catch things that fell. Overall though, this dryer performs well and is easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on August 3, 2016
Posted by: blake0000
from ga
I own several Samsung products and would recommend them to anyone.
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this dryer
on August 3, 2016
Posted by: Vermontclean
from Vermont
Expertise:Intermediate
This is a great dryer. Drys my thing effective and efficiently. All settings work well. ND the sensor seems to save on dry time.
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Size
on August 4, 2016
Posted by: NOiron
Expertise:Beginner
I picked this dryer because of the tub size. I have dogs and wash their beds and blankets regularly. This dryer dries their items quickly and completely without having to stop and readjust the load. It also dries my permanent press clothes without wrinkles. The wrinkle prevent is a great feature.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on August 4, 2016
Posted by: Chrisdiane
from Dyersburg,tn
My old dryer had died finally. I bought this one and its so much better. Its quite. Easy to use. And plays a cute little tune when its done instead of a loud beeping.
Pros: Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Good Dryer
on August 4, 2016
Posted by: AlyP
from Burlington, NC, USA
Overall, I really like this dryer. The only "problem" I have had is that drying towels on the Moisture Sensor setting doesn't always get them completely dry. Sometimes I have to re-tumble them.
Pros: Bright display, Durable, Built-in speakers, neat sound to indicate it is finished
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
TOO SLOW
on August 5, 2016
Posted by: arewefinished
from Ca
Expertise:Beginner
It takes a long time to dry and all the clicks and beeps get on your nerves.
Pros: Inexpensive
Cons: too slow
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 18, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer as it's too slow, it takes a long time to dry and it's clicking and beeping. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle takes too long" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ if your dryer is noisy.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144414914.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer as it's too slow, it takes a long time to dry and it's clicking and beeping. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle takes too long" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ if your dryer is noisy.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144414914.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Best Dryer Out There
on August 5, 2016
Posted by: Pmom2004
from Willamina, OR 97396, USA
Expertise:Expert
Love my Samsung Dryer!! I would recommend this product to friends and family in a heart beat. love the deep tub for washing and the all the features that are available for this unit.
Pros: Bright display, Durable, Inexpensive, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US