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Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
Great Price
on August 17, 2016
Posted by: frenchfridge
from Tx
Expertise:Intermediate
Had to buy a new dryer when ours went out after buying a new home. The dryer works great, not loud at all. A simple but great working dryer.
Pros: Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy Dryer Owner
on August 17, 2016
Posted by: Foodlover16
from Idaho
I have really enjoyed this dryer thus far! Very easy to use and dries clothing well. Energy efficient and turns off once it's done to save electricity! Overall it's a great product for a great price and I would highly recommend to anyone!
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Dryer We Have Had
on August 18, 2016
Posted by: 1johnh
from Louisiana, USA
Expertise:Expert
Very fast and quite.
Dries a load before next load comes out of washer.
Dries a load before next load comes out of washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product doesn't meet the required performance
on August 19, 2016
Posted by: mirzaji
from New Jersey, USA
Expertise:Intermediate
Not even one year and dryer is not working properly, not heating at all
Pros: Bright display, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 18, 2022
Hello mirzaji,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you had an issue with your dryer as it's not heating at all after a year of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer has no heat at all" for the troubleshooting steps.
You can also click this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144414556.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you had an issue with your dryer as it's not heating at all after a year of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer has no heat at all" for the troubleshooting steps.
You can also click this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144414556.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Good Dryer for the Price
on August 20, 2016
Posted by: Bushysquirrel
After much deliberation, including reading a lot of reviews, we chose this basic dryer. We decided on a less expensive model and a more expensive warranty. We do laundry about once a week. We do not have children home on a regular basis so we are talking 3/4 loads a week. We have only had this for about a month and so far it has performed as expected. I am still getting use to the features but find it simple to use and right now it meets our needs. I have a feeling the next purchase we will have to make will be the washer but for now both are working well together. *Note: We this was one of the few dryers that has the lint basket inside rather than on top. This feature was very important to me.
Pros: Bright display, Inexpensive, lint basket inside
Cons: top of the dryer is rounded so things slide off
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This dryer rocks!
on August 20, 2016
Posted by: 3Grady
from Texas
Expertise:Beginner
I love the size, it can dry a lot! And fast!!! :) .
Pros: Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent drying time
on August 23, 2016
Posted by: RRegister
from Norfolk, VA, USA
Expertise:Intermediate
Excellent dryer. Quick, yet not too hot to harm clothes. The only drawback is the rounded edges. Things will fall off. Love the lint catcher design. It keeps most of the lint from getting into the dryer vents.
Pros: Bright display, Durable, Inexpensive, Lightweight, lint catcher design
Cons: rounded edges
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on August 23, 2016
Posted by: Meesy
from Tucson
Expertise:Intermediate
Glad I paid extra for gas dryer. Looks nice and heats well so far.
Pros: Inexpensive
Cons: would like a light inside
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US