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Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
Many Great Features
on July 25, 2017
Posted by: DavefromKY
from Kentucky, USA
This dryer is well worth the money. Exceptionally priced for all that this product does. The moisture Sensor Dry feature pays for itself. I really appreciate the child lock feature as well, the kids cannot play with the settings, and the filter check light keeps me from forgetting to clean the lint trap. Thank you for a great dryer. Recommend to anyone searching for a dryer to purchase.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great brand new purchase!
on July 29, 2017
Posted by: GGood
Expertise:Expert
We are excited to have this washer/dryer set as we transition to our new house!
Pros: Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its awesome!
on August 19, 2017
Posted by: Tex82
from Texas
Expertise:Expert
The style is very nice in the features are very simple self-explanatory
Pros: Bright display, Inexpensive, lots of room for blankets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on August 25, 2017
Posted by: Skip1Pep
from Florida, USA
Expertise:Intermediate
This is a great Dryer; has all the features you need. Very easy to learn to operate.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on August 31, 2017
Posted by: JTGoch
from Rapid City, SD, USA
Very pleased with this dryer! Great size that lets you wash big loads and always but is also very quiet.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on September 4, 2017
Posted by: Mosh1102
from Greensburg, PA
Expertise:Intermediate
This dryer was easy to install and has been a life saver for how efficiently it dries clothing. I love the feature of wrinkle release for when I leave the clothes sitting in the dryer but don't want to have to waste the time on a whole cycle. Heats them enough to do it's job. User friendly and the child lock is very helpful!!! Wonderful purchase!!
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new dryer
on January 31, 2018
Posted by: momsbest
from Sunbury, PA 17801, USA
Expertise:Expert
It dries the clothes faster than our old dryer and the drum is bigger so it fits more clothes.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dryer is squeaking. Purchased Dec 2015.
on March 29, 2018
Posted by: oawizeguy
Dryer is approx. 2 years 3 months old and is now squeaking. Sounds like the standard problem I have read online. Front drum roller. Not very impressed with the quality of the product. Used regularly 3-4 cycles a week.
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Trisha, Samsung Care, April 1, 2022
Hi oawizeguy,
We appreciate you reaching out regarding your inconvenience with our Samsung dryer. We know how important dryers are especially if we are doing our laundry. We apologize for the inconvenience that the dryer is noisy. Don't worry we will surely notate your feedback about this matter.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
This is a link to other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144359716
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate you reaching out regarding your inconvenience with our Samsung dryer. We know how important dryers are especially if we are doing our laundry. We apologize for the inconvenience that the dryer is noisy. Don't worry we will surely notate your feedback about this matter.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
This is a link to other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144359716
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US