 |
Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
3
Surprised to have a major failure so soon.
on October 12, 2018
Posted by: JoeAmo
from Queens, NY
Expertise:Intermediate
I wonder if this dryer will last beyond my 5 year warrantee? It seems to do everything well but I seriously question it's quality and therefore wonder how long it will last before the next major failure. After seeing this major breakdown so soon after purchase I expect to have replace it shortly after my 5 year warrantee expires.
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy Trisha, Samsung Care, July 22, 2022
Hi JoeAmo,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for any inconvenience to the dryer. These experiences are not what we want for our valued clients. We understand how important home appliances are to make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
I highly recommend clicking this link for a troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
To replace your dryer parts or accessories, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000GW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144723141
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for any inconvenience to the dryer. These experiences are not what we want for our valued clients. We understand how important home appliances are to make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
I highly recommend clicking this link for a troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
To replace your dryer parts or accessories, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000GW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144723141
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer
on October 31, 2018
Posted by: Seloredo92
from Shreveport
Expertise:Intermediate
I bought this almost 2 years ago for my wife, she was asking for another brand a cheaper one to be honest, but I told her we were paying a little more for a better product an as now it’s still working great bout washer and dryer and my 3 Samsung tv I love Samsung brand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My electric dryer
on October 31, 2018
Posted by: My Samsung Dryer
from Pensacola, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought on sale saved money for the value purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great appliance
on October 31, 2018
Posted by: Nana1962
from Millbury, Oh.
Expertise:Intermediate
Bought this over the summer along with the washer, I love how quier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Washer Ever!
on October 31, 2018
Posted by: Jayricks24
from Springfield, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love everything about this washer. It's the best washer that I have ever owned. It doesn't have all of the unnecessary features that you see with all of the other washers. I just wish it would be a little higher and that we could change the sound. But, other than that, I absolutely love the washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung dryer
on October 31, 2018
Posted by: Dempsey9361
from Chesapeake, VA
[This review was collected as part of a promotion.] Great dryer for an outstanding price And came with a matching washer
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Laundry happiness
on October 31, 2018
Posted by: Laundry queen
from Berlin, Ct.
[This review was collected as part of a promotion.] Finally my clothes are dry. keeps up with wash loads.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 31, 2018
Posted by: Baker1576
from Penn Yan,NY
Expertise:Expert
Makes you happy when it plays a tune when it's dry!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US