 |
Customer Reviews Collected from Samsung US |
Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Average Customer Rating:
4.3
Rating breakdown 504 reviews
5 Stars
331
4 Stars
98
3 Stars
11
2 Stars
15
1 Star
49
86%of customers recommend this product.
(
422 out of
491)
Customer Reviews for Samsung - 7.2 Cu. Ft. Gas Dryer with 8 Cycles - White
Customer Rating
5
Great features and longevity
on October 31, 2018
Posted by: PlatinumIce
from Huntsville, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] The machine has no problems whatsoever! My clothes dry evenly and crisply and smell wonderful even without the dryer sheets. The moisture sensor gives me a peace of mind as I don't have to keep checking my clothes to ensure proper dryness. Best decision I have ever made.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does the job
on October 31, 2018
Posted by: Bargain Hunter
from Cleveland, GA
[This review was collected as part of a promotion.] Dryer is very efficient. However, the rubber seal around the inside of the door did break right after we got it.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dries clothing quickly.
on November 1, 2018
Posted by: Denver1
from Springville, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this to replace an old dryer. I love the music it plays when clothes are dry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best dryer I've owned
on November 1, 2018
Posted by: Territoo
from Pataskala Ohio
[This review was collected as part of a promotion.] Technology is ever changing. My dryer works as expected and is an upgrade. It has had two error codes that have rendered it useless as both I and the repair men had difficulty finding the fault. Once we found the error it was an easy fix just the not knowing was frustrating. Suggest a manual with how too diagnose.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good dryer
on November 3, 2018
Posted by: Bbattistella
from Louisiana
Expertise:Intermediate
Like my dryer it works well and dryers great. Like the quicke dry.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love that it has a censor.
on December 6, 2018
Posted by: MisMae
from Little Rock, AR
Expertise:Expert
I love that it has a censor that lets me know when my clothes are dry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, December 6, 2018
So happy to hear that you are loving the dryers features that makes life easier. Thank you for selecting Samsung. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Issues from day 1
on June 9, 2019
Posted by: Eddid
nothing but trouble from day one. buttons would not work, it had a mind of its own when turning it on. after 3 years it died. waste of money.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 12, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139896379.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 7400
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 7400
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped drying after 2 years
on December 15, 2019
Posted by: Steve
from KY
[This review was collected as part of a promotion.] 2 years into owning (lite use) needed to replace heating element. very disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, December 18, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US