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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 15-Cycle Steam Gas Dryer - Platinum
Average Customer Rating:
4.7
Rating breakdown 144 reviews
5 Stars
118
4 Stars
18
3 Stars
5
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
131 out of
139)
Customer Reviews for Samsung - 7.4 Cu. Ft. 15-Cycle Steam Gas Dryer - Platinum
Customer Rating
5
excellent dryer dv52j8700GW
on January 30, 2016
Posted by: Anonymous
from Mundelein, IL
Expertise:Expert
I saw this dryer at my friends hows and impressed with the cycles. I replaced by old dryer with this new dryer and working very good.
I save on energy. I wished the pricing for electric and gas would be same. but gas dryer is $100 more than electric.
Overall excellent product.
Pros: Durable, effective
Cons: nothing i can think of
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just got it
on February 1, 2016
Posted by: Sheyellow
from Georgia
Expertise:Beginner
I have a lot of Samsung products and our dryer went out so we bought this one. So far I love it and my husband does also!
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on February 3, 2016
Posted by: Pranodic
from Georgia
Expertise:Expert
Best Large Capacity (Electric) Dryer I've ever used. Great features easy to use.
Pros: Inexpensive, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My washer
on February 7, 2016
Posted by: BillBecca
from NC
Expertise:Expert
Easy setup and operation. Quality and value best in the market.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on February 9, 2016
Posted by: Krourke
from Tennessee, USA
Expertise:Intermediate
LOVE this dryer! Best feature... boot/shoe dryer!!
Pros: boot/shoe dryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product doesn't work
on February 10, 2016
Posted by: regantjr
Our dryer failed to work within the first month of purchase. We have had several attempts to fix the issues. None have succeeded. We are hanging our wet clothes around our house to dry them.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Camille , Samsung Care, August 19, 2022
Hi regantjr.
Thank you for reaching out regarding your dryer wont dry. We apologize for the inconvenience this has caused you. To help you with your dryer not drying. I suggest you check this link to help with this concern.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Also, I suggest you check the most common issue with the dryer.
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144819385
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your dryer wont dry. We apologize for the inconvenience this has caused you. To help you with your dryer not drying. I suggest you check this link to help with this concern.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Also, I suggest you check the most common issue with the dryer.
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144819385
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Purchase
on February 13, 2016
Posted by: beffle
Very happy with the purchase thus far. Would recommend this to everyone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In Love
on February 21, 2016
Posted by: Anonymous
from NT
Expertise:Beginner
So far we love everything about it. It is quiet and fast. Loads that would take an hour to two in our old dryer take 30 mins in this one. Aside from my wool dryer balls you hear virtually no noise from this dryer. We have had no issue with the sensor dry feature.
Pros: Inexpensive, Realistic color, Bright display, Durable, the end cycle jingle
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US