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Customer Reviews Collected from Samsung US |
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 665 reviews
5 Stars
326
4 Stars
112
3 Stars
44
2 Stars
55
1 Star
128
69%of customers recommend this product.
(
427 out of
619)
Customer Reviews for Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Customer Rating
5
Beautiful and fully functional!
on March 15, 2016
Posted by: TiminTN
from Vonore, TN
We are very pleased with our new refrigerator and find all the features useful and easy to use.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoy our new refrigerator
on March 19, 2016
Posted by: CarWash
We love the look and functionality of the new refrigerator. I did not want one with a drawer on the bottom for the freezer because I knew it would always get kicked closed. I really like the doors for the freezer. We are still adjusting to the doors. They are slightly awkward to open. It black stainless isn't completely smudge proof but after about a month, we are pleased with it. There are a lot of water spots in the water dispenser area though.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
LOOKS GREAT
on March 21, 2016
Posted by: Homelover
from Phoenix, AZ, USA
Expertise:Expert
this fridge looks great but it does make bubbeling noises almost like my big fishtank ...not so nice and a bit annoying. The shelves inside the door are also a bit small or to narrow for big size american standard bottles. Other then that great fridge for like 3 people a bit expensive I think for something what is that loud.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 14, 2022
Hello Homelover,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number: 1144598078
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number: 1144598078
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
In my opinion...
on March 22, 2016
Posted by: Canavan
from Idyllwild-Pine Cove, CA, USA
Expertise:Beginner
Great looks, quiet and beautifully lit interior. For a "counter depth" size, it is as big as my old standard refridgerator.
I have not had it long enough to rate it per se - other than the good looks, as I mentioned.
I have not had it long enough to rate it per se - other than the good looks, as I mentioned.
Pros: Realistic color, Bright display
Cons: big for a counter depth
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model refrigerator has awsome features
on March 23, 2016
Posted by: march2016
from New Jersey, USA
Expertise:Expert
Awesome, Awesome, I'm so please with the design, and the SPACE , so much more space, the extra freezer or refrigerator is the best features, the sleek look will take me into year 2040. with out going out of style. The interio lighting is great ! No regrets.
Pros: Bright display, interior lighting
Cons: n/a
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love having a counter depth fridge
on March 25, 2016
Posted by: ldear
from Chicago suburbs
Expertise:Expert
We debated back and forth on which refrigerator we would choose for our re-modeled kitchen. We have been a big fan of the French Door fridge for the past 12 years. The 4 doors and the counter depth option are what sold us on the Samsung Flex. We do miss having a 3rd drawer for meat and or cheese in the fridge section, but with a spare refrigerator in the garage, it is fine. The ice box is still a bit of a mystery to us, we have not tried to empty it (say like, into a cooler). We'll get that figured out soon. Overall, we love the look and the performance and flexibility of this product.
Pros: Realistic color, Bright display, Durable
Cons: loss of interior drawer
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT product
on March 26, 2016
Posted by: Lee635
from Allen, Texas
Expertise:Expert
We have owned several refrigerators in the past 40 years, but without a doubt this is the most user friendly refrigerator we have ever owned. Our last refrigerator was 25 cubic feet and we were concerned that we would loose a lot of space, but believe it or not we gained room and everything is SO much easier to see. Previous refrigerators have all had the same problem " you can not see what is stacked on top of food in the freezer". Not this one. You can see it all and it is so good looking! We are tickled to death with the new refrigerator.
Pros: very user friendly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking design
on March 27, 2016
Posted by: Mbker
We have had our refrig for just under a month but so far, very pleased with our purchase. It is slightly smaller than the one it replaced but seems to hold more and with much better access to items in the back. Love having the choice of freezer or refrig in the 4th door.
Pros: Bright display, very modern design
Cons: cost
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US