 |
Customer Reviews Collected from Samsung US |
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 665 reviews
5 Stars
326
4 Stars
112
3 Stars
44
2 Stars
55
1 Star
128
69%of customers recommend this product.
(
427 out of
619)
Customer Reviews for Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Customer Rating
5
Beautiful.
on August 27, 2016
Posted by: LoriAngel
from Farmington, CT
Expertise:Intermediate
This refrigerator is so pretty. Love the drawers in the freezer section, and the easy lift up shelf for taller items. The black stainless looks so nice alongside my black stainless Samsung range.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beauty and brains
on August 29, 2016
Posted by: Anonymous
This is a beautifully designed refrigerator with outstanding features and functions and we couldn't be more pleased with our purchase. Highly recommended.
Pros: outstanding features and design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best Refrigerator Worst Refrigerator
on August 29, 2016
Posted by: Len99
Expertise:Expert
Best refrigerator we've ever owned when it comes to design and functionality. Biggest problem is the gurgling noise that it makes almost constantly. Very annoying. Thought I could live with it, but it really gets on my nerves. The ice maker stores very little ice. I am very upset with these 2 problems as without them this refrigerator would be the best on the market.
Pros: very functional
Cons: very noisey
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
4
Response from Samsung USBy Angelica, Samsung Care, July 22, 2022
Hello Len99,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung refrigerator is the best in design and functionality; however, it makes gurgling noise constantly, and the ice maker stores little ice. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung refrigerator makes an unusual noise.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
The link below contains information on what to do when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also check the link below for additional information about removing the drawers/shelves of your Samsung refrigerator for reference.
https://www.samsung.com/us/support/answer/ANS00063107/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144724312
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung refrigerator is the best in design and functionality; however, it makes gurgling noise constantly, and the ice maker stores little ice. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung refrigerator makes an unusual noise.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
The link below contains information on what to do when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also check the link below for additional information about removing the drawers/shelves of your Samsung refrigerator for reference.
https://www.samsung.com/us/support/answer/ANS00063107/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144724312
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Just what we needed
on August 29, 2016
Posted by: Ohiotodd
Functional counter depth with just the right number of features. Working perfectly a month in...
Pros: design, functionality
Cons: expensive
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Design and Features
on September 6, 2016
Posted by: Kristi79
Expertise:Intermediate
We have had this Fridge now almost a week and love the room in the Counter Depth design.. But my best feature is the temperature control of the forth door to be freezer cooler or fridge.. The Black stainless look Sharp....
Pros: Realistic color, lots of space
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Cool Select feature!
on September 7, 2016
Posted by: Hapi
from Collegeville, PA
Expertise:Beginner
Very sleek and compact. Looks great in my kitchen. There' s only me and my husband so the storage space is sufficient for our needs. Love the cool select! in my old fridge I'm used to grabbing handle to open and close door. With Samsung fridge, there is curved depression at the edge of the door, big enough space for your fingers to sit and all you need is a little push to close the door and no more finger marks!!! Now i have to re- train my husband to do this. Haha!. Till then I will be wiping it down every couple of days. Over all I'm very happy with the fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More features than i have ever had
on September 14, 2016
Posted by: t13murf
from Dearborn, MI
Expertise:Beginner
This is my first new refrigerator. I love the features on the door, the water dispenser and ice dispenser and the touch features the inside lighting is wonderful and the spacing of shelves is very well placed. People I know are stopping by just to see my new refrigerator and they all love it.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product so far
on September 23, 2016
Posted by: SrEngr
from Tennessee, USA
Expertise:Intermediate
Our last refrigerator (a high end model) only lasted 6 years before it gave out, so when looking for a new one, we went to customer reviews instead of product test sites. I can see why the Samsung was rated so high BY ACTUAL BUYERS. We love our new refrigerator. The temperatures stay very steady and the ice production is good. The lower right compartment (one you can chose if it is a refrigerator or freezer) is a very nice feature.
Pros: Bright display, good volume for size, holds temps well, good ice production
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US