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Customer Reviews Collected from Samsung US |
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 665 reviews
5 Stars
326
4 Stars
112
3 Stars
44
2 Stars
55
1 Star
128
69%of customers recommend this product.
(
427 out of
619)
Customer Reviews for Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Customer Rating
4
THE FLEX OPTION OFFERS FREEDOM TO UTILIZE ONE AREA AS A FREEZER OR REFRIGERATOR!!
on December 3, 2016
Posted by: QuickstudyFL
Expertise:Intermediate
The design of the new Samsung Flex four door refrigerator is sleek, modern, and gives the owner options for use in the one section in the bottom to be either a refrigerated section or another freezer area. The option is great for parties if you need additional refrigerator space! Holidays and parties are no longer a hassle! One can prepare food ahead of time and freeze it, then change the flex space to the refrigerator setting to defrost safely at the proper temperature. It's great!
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just purchased
on December 4, 2016
Posted by: Saurus06
from Joliet, IL
Expertise:Expert
The wife loves the appearance and features of the refrigerator.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung Refrigerator
on December 11, 2016
Posted by: kmab
from home
Loving my new samsung FLEX refrigerator. French door on top, side by side freezer on bottom with option to make right side refrigerator. So spacious and bright, plus counter depth so space saving. Can't say enough great things - it checks all the boxes!!!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best looking and has the performance we have ever had
on December 14, 2016
Posted by: RealShopper2
from Florida, USA
Expertise:Expert
We are very pleased with the performance and the design and styling of the model refrigerator. I don't think that we have ever had a better one in all of our married year. My wife loves the freezer being in two compartments where you don't have to open the whole freezer at the same time and she organizes things in the freezer accordingly. The unit overall takes less space than other units of the same capacity. Thank you for designing such a functional unit.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
love this refridgerator but
on December 19, 2016
Posted by: cajungolfer
from Pearl River, LA 70452, USA
Expertise:Intermediate
The ice maker on this refridgerator does not make enough ice, I can use the ice maker to fill a 16 oz glass three times in 24 hours and it runs out of ice
Pros: Realistic color
Cons: Did not meet expectations, Poor quality, bad ice maker design, not enough ice
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy Camille , Samsung Care, April 11, 2022
Hi cajungolfer.
Thank you for reaching out regarding your 23 cu. ft. Counter-Depth 4-Door Flex™ Refrigerator with FlexZone™ is not making enough ice. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing this link to guide you on the issue.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, I have included a video to watch and assist you with your issue with the ice maker not making enough ice.
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc&t=7s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392492
^Camille
Thank you for reaching out regarding your 23 cu. ft. Counter-Depth 4-Door Flex™ Refrigerator with FlexZone™ is not making enough ice. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing this link to guide you on the issue.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, I have included a video to watch and assist you with your issue with the ice maker not making enough ice.
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc&t=7s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392492
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than advertised
on December 20, 2016
Posted by: BillyRoy
from Two Harbors, MN 55616, USA
Expertise:Intermediate
This refrigerator setup very easily and quickly. When it is operating, the sound is barely perceptible. The fit and finish are of very high quality and it makes an excellent addition to our home.
Pros: black stainless is the new standard
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 21, 2016
Posted by: Joeandlulu
from Grand forks
Expertise:Beginner
[This review was collected as part of a promotion.] This refridgerator looks fantastic. I love all the options on it also would highly recomend it to others
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New cabinet depth four door flex refrigerator
on December 21, 2016
Posted by: Nix33
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] An attractive appliance, but was misled to believe a cabinet depth would be flush with the cabinets. This is not so. The body of the refrigerator is flush, but the doors still pertrude past the the cabinets. To put the refrigerator in a position to open the doors, I still have five or six inches of empty space behind the refrigerator. I could have purchased the 28 cu/ft model for less money and still have the same look of only the doors sticking out beyond the cabinet/wall line in my particular kitchen. Other than that I like the refrigerator.
Pros: attractive in my kitchen, flexible drawer for use as refrig or freezer
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US