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Customer Reviews Collected from Samsung US |
Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 414 reviews
5 Stars
207
4 Stars
68
3 Stars
28
2 Stars
31
1 Star
80
68%of customers recommend this product.
(
266 out of
390)
Customer Reviews for Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
So far so good!
on July 4, 2017
Posted by: Doneshopping
from Shoreham, NY
Expertise:Intermediate
We had to replace our refrigerator after only 5 years (not Samsung). We've had our new Samsung refrig less than a month but I am happy to say so far so good. The size is perfect for us and we are happy with the water/ice features. What is truly important to us is that the product we purchased continues to work longer than 5 years. 10 years would be nice! Hoping Samsung can do it!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Difficult to clean. Ice maker is clogging.
on November 13, 2018
Posted by: TeacherMom69
from Los Angeles, CA
Expertise:Beginner
Our fridge is barely 5 years old. Ice maker made increasingly loud noises a few months ago. We paid repairman to assess. Bill to repair would've been over $500. Instead, youtube helped us address some of the problems. Too long to list here. Basically, the ice gets stuck often. We have to defrost manually. Next problem. Glass shelf over the drawers is difficult to clean. Mold grows between the glass & drawers. Drawers jam whenever pulled open. Shelf space can be better designed. I don't recommend this model. Check out youtube review videos. Appliances are not made with quality in mind. We're looking for basic fridges now. By the way, our previous fridge lasted 12 years.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, November 14, 2018
I definitely understand your concern, and would love to speak with you concerning your ice maker. Please feel free to reach out to me directly via one of the following options and reference ticket number #1138654873.
• Facebook Messenger: http://m.me/samsungsupport
• Twitter: https://twitter.com/messages/compose?recipient_id=18768513
• Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
Thank you for being a Samsung customer. ^Cat
• Facebook Messenger: http://m.me/samsungsupport
• Twitter: https://twitter.com/messages/compose?recipient_id=18768513
• Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
Thank you for being a Samsung customer. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Another Awesome Appliance from Samsung!
on October 19, 2019
Posted by: JeniJenJen
[This review was collected as part of a promotion.] this is our second samsung appliance installed in our new home. there is so much room in this fridge! a+ on this appliance, we'd buy it again and definitely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, October 21, 2019
Excellence is not about being the best, but producing the best! A perfect match is sometimes hard to find, but glad that you have found your match with Samsung's sleek design and ample storage. We appreciate your recommendations and welcome you to the Samsung experience. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
4
Overall - pretty good
on September 19, 2014
Posted by: Misanthrope
from Texas, USA
Expertise:Intermediate
This is a very attractive refrigerator with lots of room (amazing what 2 cu ft more of space will do over the unit it replaced). The interior lighting is excellent and the shelving flexibility is outstanding. The one disappointing feature is the ice maker. Being a French Door style, perhaps the deficiencies are because the ice maker is in the refrigerator portion since we got this model with the water and ice dispenser in the door. There is always a small drip of water when initially dispensing cubes and even when "cubed" ice is selected there is a substantial amount of crushed ice that is also dispensed. Even the cubes themselves are very small compared to what we have been used to with other refrigerators in the past.
The sides of this unit have a somewhat textured finish. Unfortunately, the doors and freezer drawer are a smooth finish and tend to show fingerprints more so than a textured finish would. Too bad the finish on the sides isn't carried over to the front of the unit.
If you can get past the ice maker everything else about this unit is pretty good. See pros and cons.
Pros: roomy, quiet, attractive, well lit interior
Cons: ice maker, smooth (non-textured) finish on front
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dave's Frig
on March 6, 2015
Posted by: DaveFrig
from Arlington, TX, USA
Expertise:Expert
The most unbelievable refrigerator I have ever seen or used. Every aspect of the product is far above expectations. It is easy to find everything you are looking for, with plenty of room to arrange things the way you want them.
Of course the best part is the wife loves it.
As usual, Samsung has provided an exceptional product which I highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
French door model
on April 24, 2015
Posted by: Wildlion
from Bluffton, SC, USA
Expertise:Expert
This fridge is Rooney and has plenty of separate storage areas.
Lone the choice of ice cubes or crushed. Filtered water is a plus, makes great coffee.
Lone the choice of ice cubes or crushed. Filtered water is a plus, makes great coffee.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
review
on April 25, 2015
Posted by: VA12
all of the features are good except the ice maker. The ice maker is very slow in releasing ice.
Cons: ice maker is very slow in releasing ice
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top of its class in features and design
on May 6, 2015
Posted by: lb55lovestobake
from texas
Expertise:Expert
I love the functionality of this product and have received many complements on it.
Pros: beautiful design, led lighting is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US