 |
Customer Reviews Collected from Samsung US |
Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 414 reviews
5 Stars
207
4 Stars
68
3 Stars
28
2 Stars
31
1 Star
80
68%of customers recommend this product.
(
266 out of
390)
Customer Reviews for Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Still new, but loving it!
on June 3, 2015
Posted by: kajr
from nj
Expertise:Expert
Remodeled our kitchen with all new appliances. Loved the features of this refrigerator and still have not taken advantage of all them. Still learning about all about everything it does. So far, so good.
Pros: Bright display, roomy
Cons: exterior human smudges
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 2, 2015
Posted by: stacy51
Expertise:Expert
this Frig is huge and well designed. Easy to clean I love it.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ok Fridge
on August 20, 2015
Posted by: RaiderBecky
from San Antonio, TX, USA
Expertise:Expert
I have always had a refrigerator with the freezer on the bottom and love them. However, because the ice maker on this particular model is so big, it takes up a lot of actual refrigerator space. The fridge does not come with what I would consider standard items, i.e., egg holder, ice bin in freezer. It is pretty much a plain vanilla model. It works well but I would expect that from any other similar model. I was disappointed.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy Chrystel, Samsung Care, August 11, 2022
Hi RaiderBecky,
Thank you for sending your feedback. We are saddened to know that the product didn't meet your expectations, as there is inadequate space to stack food items properly. I completely understand how important it is for you to fully utilize your Samsung Refrigerator. This is not the experience we want you to have. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Kindly visit this link for some Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may also watch our youtube video for more helpful tips:
https://www.youtube.com/watch?v=pN8js9mZrXI
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBSR/AA
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only.
Ten (10) years of Parts and Five (5) years of Labor on Digital Inverter Compressor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144790380
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
I love it and hate it
on August 31, 2015
Posted by: Anonymous
from Memphis, TN, USA
Expertise:Beginner
It is a nice fridge, I, ve wanted stainless steel for along time. I feel that there should be a smudge proof finish on all these refridgerators. When you have kids, it's hard to keep it looking nice. I still don't know how to adjust the temperature and the user manuel dosen't explains things well.
Pros: Bright display, Durable
Cons: Did not meet expectations, stainless steel smudges to much
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
beautiful refrigerator
on November 26, 2015
Posted by: MFDTF
from Twinsburg, OH, USA
Expertise:Beginner
the refrigerator looks great. I t makes nice ice cubes. It is pretty cold in the freezer.
Pros: Bright display
Cons: leaves smudges on doors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best
on November 27, 2015
Posted by: dolcevino
from fla
Expertise:Intermediate
very quiet and door in door feature is a plus able to retrieve drinks without losing to much cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buy
on November 30, 2015
Posted by: refrigeratorbuyer4ever
I love the new refrigerator its so easy to find things now!
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Just what I wanted
on December 8, 2015
Posted by: Devonia58
from Houston, TX, USA
Expertise:Intermediate
I was worried that the extra capacity and depth of my new Samsung French Door Refrigerator would be too large for my space, but the outstanding engineering and design make it fit like a glove and appear to blend perfectly with my kitchen.
Pros: Durable, ergonomic
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US