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Customer Reviews Collected from Samsung US |
Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 414 reviews
5 Stars
207
4 Stars
68
3 Stars
28
2 Stars
31
1 Star
80
68%of customers recommend this product.
(
266 out of
390)
Customer Reviews for Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
This product has exelent quality
on January 5, 2016
Posted by: mia44
I'm 100% satisfaced with this product and I recomended to purchase.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this refrigerator
on January 6, 2016
Posted by: 4theJerseyshore
from Barnegat, Nj
Expertise:Intermediate
This refrigerator is quiet, looks great. Easy to operate. Everything is at a more stable temperature. Our kids noticed the food is more fresh coming out of it. We hope to enjoy many years of trouble free running. Our 4 year old grandson shows everyone how to operate the water and ice functions.
Pros: Realistic color, Bright display, Durable, led lighting inside easy controls
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on January 7, 2016
Posted by: zmitro
from Tampa, FL, USA
Expertise:Intermediate
It's good quality, big, bright lights inside.
We love it.
We love it.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still getting used to it
on January 9, 2016
Posted by: roguatron
from Merced, CA, USA
Expertise:Intermediate
The compressor is surprisingly noisy when it's running. Also even with the doors completely full of bottles and liquids, they still don't always easily close and we have to go back because they bounced back open. However, love the interior design and drawers. Amazing space saving.
Pros: Realistic color, Bright display, Durable, space-saving
Cons: noisy
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bright and Well Organized
on January 12, 2016
Posted by: Cyndesigns
from Aurora, OH
Expertise:Expert
I love my new Samsung french door refrigerator! Everything is so easy to find and the placement of the lighting is spot on! We looked at a lot of models and kept coming back to this one. I love the adjustable shelves which make this a very convenient when storing tall items. Plenty of room in the freezer too! I would highly recommend this refrigerator!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products has good features
on January 12, 2016
Posted by: Queen22
from California
Expertise:Beginner
I love Samsung products my refrigerator has a lot space with French doors. The light inside is really bright and you can control when to make ice and all the lights on the panel the way you saved energy and money on your electricity. The freezer on the bottom is very spacious I like it a lot and recommend to friends and relatives. They already came and gave me a lot of compliments
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love, love this refrigerator... It has great features.
on January 13, 2016
Posted by: Marsha928
from Philadelphia, PA, USA
Expertise:Intermediate
Just wonderful...So glad we purchased it. It has so many features that make my life easier.
Pros: Inexpensive, Realistic color, Bright display, Durable, great cool down feature
Cons: nothing i didn't like about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I am unsure about this product
on January 16, 2016
Posted by: pleasenonickname
from New Jersey, USA
Expertise:Expert
This is my second fridge in three months. First one purchased Oct. 3rd, and compressor died Jan. 4th. PC Richards delivered this one Jan. 14th. Today is Jan.16., so far so good.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 12, 2022
Hi There,
Thank you for reaching out. We are saddened about your recent experience with your Samsung refrigerator, as the compressor died with your previous purchase. We appreciate that you are satisfied with the replacement. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Kindly visit the User's Manual from pages 18-20 on how to Operate your French Door Refrigerator properly:
https://downloadcenter.samsung.com/content/UM/201904/20190418154924614/DA68-02953A-13-190308.pdf
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBSR/AA
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only.
Ten (10) years of Parts and Five (5) years of Labor on Digital Inverter Compressor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144792666
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US