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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Constant Buzzing noise from refrigerator
on September 29, 2016
Posted by: Gita
from Atlanta, GA, USA
Expertise:Intermediate
There is constant buzzing noise from refrigerator that is very audible at night. The ice dispenser takes for ever when chosen the crushed ice.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Camille , Samsung Care, April 14, 2022
Hi Gita.
Thank you for reaching out regarding your 28 cu. ft. 4-Door French Door Refrigerator noise and ice maker taking forever. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144405118
^Camille
Thank you for reaching out regarding your 28 cu. ft. 4-Door French Door Refrigerator noise and ice maker taking forever. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144405118
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
delivery team was great.
on September 30, 2016
Posted by: BandB2
from Baltimore, MD, USA
Delivery team did a great job. We own an older home and the delivery team had to bring in the large refrigerator through the back of the house and into our kitchen which was originally an attached one car garage. They did a great gob of maneuvering through the house and hooking it up in a tight spot and were very pleasant through out the process..
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Looks and works great.
on October 1, 2016
Posted by: mkhome
Expertise:Intermediate
Very pleased with the appearance and the functionality of the refrigerator.
Pros: Bright display
Cons: ice doesn't fall into glass well.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great ease of use
on October 3, 2016
Posted by: RPS2016
from Lubbock, TX, USA
Expertise:Beginner
Excellently designed, especially for folks with advanced joint disease. Ease of opening and closing is so helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New features
on October 4, 2016
Posted by: flmama
from FL
Expertise:Intermediate
Just received new Samsung refrigerator and love it. Lots of new features that we didn't have in any other that we have owned. Lots of room, like the flex drawer and the freezer drawer for smaller items. Looking forward to many years with this new refrigerator.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product. Every feature works perfect.
on October 5, 2016
Posted by: jrp60
from Ohio
Expertise:Intermediate
The product has every feature I was looking for. Large compartments allow for plenty of space.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Frig
on October 6, 2016
Posted by: WNdry
We selected this frig as compared to one that we previously had. We liked that it had a middle drawer but not exactly sold on that it did not work like the previous frig we had. Unfortunately, we would not find a model that had the features of the previous frig we had. It had premeasured filling, selection of different temperatures, able to tell to room temperature. We thought that this frig had similar features but did not. For this reason I could not rate it higher for the price range that this frig is in.
Pros: Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy Angelica, Samsung Care, July 21, 2022
Hello WNdry,
Thank you very much for your feedback on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144720737
Thank you, and stay safe!
-Angelica
Thank you very much for your feedback on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144720737
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Refrigerator
on October 7, 2016
Posted by: MissSusie
from North Carolina, USA
Expertise:Intermediate
We are loving our new refrigerator. We checked Consumer reports and Samsung was the highest rated. Our daughter has had a lot of luck with her Samsung appliances so we decided we would like one too and after checking Consumer Reports we knew Samsung was what we wanted. We are very pleased with it. We like the drawer to put drinks in and the roomy bottom freezer. We don't have even one thing we don't like about it.
Cons: none at all
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US