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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Nice Design
on November 12, 2016
Posted by: PenR
from Traverse City, MI, USA
I love my new refrigerator! Nice design. The inside has a lot of room and I love the fact that it is deeper than my old refrigerator. I absolutely love the bottom freezer! Over all, so much more spacious than the side by side frig and freezer that I used to own.
Pros: Bright display, spacious, beautiful black stainless color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Another Unrealiable Samsung Product
on November 15, 2016
Posted by: ch47mike
from Mustang, OK
Expertise:Intermediate
I have had this refrigerator for only 18 months and the ice-maker has quick working. This will be the second repair. The first was water leaking from the ice/water dispenser. Warranty is only 1 year so I have to pay out of pocket. Poor warranty and poor reliability. This seems to be a trend with Samsung. I recently had to replace a Samsung front load washer that quit at four years (it cost more to repair it than I paid originally for it) and a Samsung dryer that quit six months after the washer. Samsung makes great t.v.'s and phones, but I would not buy their appliances.
Pros: Realistic color
Cons: Did not meet expectations, Poor quality, poor warranty
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 6, 2022
Hi ch47mike,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker and washer not working. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washing machine buttons won't work:
https://www.samsung.com/us/support/troubleshooting/TSG01108862/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144573161
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker and washer not working. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washing machine buttons won't work:
https://www.samsung.com/us/support/troubleshooting/TSG01108862/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144573161
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Space
on November 17, 2016
Posted by: Nadinelovessamsung
from VA
Expertise:Intermediate
The fact that I Can see everything in the fridge is remarkable. I love, love this product!
Pros: refridgerator
Cons: awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features of this refrigerator.
on November 17, 2016
Posted by: the1carpenter
from TX
Expertise:Beginner
The refrigerator was easy to install and to adjust since my floors are not level. We have only had a few days so I will come back to review at a later time.
Pros: Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Spacious Fridge with good design
on November 17, 2016
Posted by: AudifanRM
from Burlington, NJ 08016, USA
Expertise:Intermediate
We recently received our new fridge. It is brilliantly designed with good lighting. It is slightly noisier than my old unit that it replaced but is still pretty quiet. I am happy with our purchase.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product has great features
on November 18, 2016
Posted by: Mommapat
Expertise:Intermediate
lots of room, love ice and water thru door, big freezer space
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on November 18, 2016
Posted by: colvin600
from Demopolis, Alabama
Absolutely love this fridge. Lots of room and the pull out drawer is great for all your drinks.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome refrigerator
on November 20, 2016
Posted by: Someboday
Lots of room and lots of nice features. easy to adjust shelves.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US