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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Love the 4th Drawer
on November 27, 2016
Posted by: Jerijoftw
from Fort Worth, TX, USA
Expertise:Expert
We looked at a large number of products before choosing this one. First of all, the ice maker takes up a relatively small space. The freezer on the bottom is nice with two drawers and dividers. I love that I can put a tall glass under to get ice and water. The 4th drawer is the best, in the middle, easy to see what is in it with a choice of temperatures for everything from wine to meat. This is not my first Samsung product, and it certainly will not be my last. Best of all, we got a great deal on the stainless finish.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OUR FIRST FOUR DOOR REFRIGERATOR
on November 27, 2016
Posted by: FRED2
from CALIF
Expertise:Intermediate
JUST INSTALLED TODAY. WE LIKE THE CENTER DRAWER VERY MUCH.
FAST FREEZE WORKING WELL. STILL MAKING ICE.
FAST FREEZE WORKING WELL. STILL MAKING ICE.
Pros: center drawer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on November 28, 2016
Posted by: Car0shel
from Henderson, NV, USA
Expertise:Intermediate
We love the fold up shelf and all the extra room we have in our new Samsung French door refrigerator. Great model!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Optimum Refrigerator
on November 29, 2016
Posted by: Clever48
from Evans, GA, USA
Expertise:Intermediate
We have been using this Samsung 28 cu ft. French door, 4 door refrigerator since last few days and it is functioning excellent.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!!!
on November 29, 2016
Posted by: pianoimprov
from Janesville , WI
Expertise:Intermediate
Love the wealth of space!!! It is very bright so I can see everything inside.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the deli drawer
on November 30, 2016
Posted by: blinesmom
Overall, I like the design, including slide in partial shelf to accommodate more tall items and deli/flex drawer.
Dislike not having more ice. Would opt for a second ice maker in freezer next time.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 30, 2016
Posted by: Footballhead
from Maryland, USA
Expertise:Intermediate
I just upgraded to this model after having a regular French door refrigerator with a big bulky ice maker that took up almost half of the freezer space. This model has a more compact ice and water despencer, the features inside are roomy and and the outside design is very sleek .
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Ice Maker Problems Need more than 1 year warranty
on December 1, 2016
Posted by: JustinLikesIce
from Locust Grove, VA 22508, USA
Expertise:Intermediate
Got this fridge. Fell in love. Ice maker stopped working at 10 months. Called warranty service. They replaced a bunch of parts since it was so close to end of warranty and he said these fridges are known to do this. 9 months after he fixed it broke again. To me, if Samsung wants you to put out this kind of money for a fridge and it is such a wide spread issue with the ice makers, they should cover them for more than 1 year.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 6, 2022
Hi JustinLikesIce,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144573228
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144573228
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US