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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Excellent Features
on December 2, 2016
Posted by: amunford
from Indiana, USA
Expertise:Intermediate
Wife love the features that it has and the overall space of the refrigerator and freezer.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on December 2, 2016
Posted by: endlessnameless1234
from Arizona
Bought this refrigerator for our new home and have loved it since I first saw it. Great features and plenty of room for groceries. I'm especially fond of the middle drawer that pulls out and has customizable temperature settings for what you'd like to store in it.
Pros: spacious, great features, customizable temperature settings
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Frig with some problems
on December 2, 2016
Posted by: slwpdx
from Portland, OR, USA
Expertise:Intermediate
I love the look of this frig. Unfortunately it has consistently had to be serviced. Freezer failed twice and I lost food. Freezer ice looks like old frosted ice and makes a loud popping noise from the back. The temperature was never consistent and after the second service, both of the mother boards were replaced which seems to have fixed the temperature issue. The ice maker still makes a horrible popping noise so I have to assume it will be the next thing to fail. It is disappointing to have so many issues since I have quite a few other Samsung products and was looking to buy a TV next. Maybe I just got the lemon???
Cons: Poor quality, defective
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
5
Response from Samsung USBy ROSSINI, Customer Care, June 13, 2022
Hello slwpdx,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help your with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144593972
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help your with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144593972
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful looks
on December 2, 2016
Posted by: FanboyOfSamsung
from Bonners Ferry, ID 83805, USA
Expertise:Intermediate
This is a beautiful refrigerator that is well lit with LED lights. Lots of room and adjustable shelves make for a truly versatile appliance. The protective film covering the main surfaces is necessary but can be very difficult to get off in spots.
Pros: Bright display, beautiful finish, well lit inside
Cons: protective cover, spendy
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful, just makes the kitchen look 10 years fresher
on December 3, 2016
Posted by: Tripped36
from Corpus Christi, TX, USA
Love this thing, only wish you could dim the lights inside, at night sneaking to the fridge is dangerous. enjoy the fact that I can see what's in it. The snack drawer is a pleasure to have.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy!
on December 3, 2016
Posted by: ScrapQuilt
from Portland, OR, USA
Expertise:Expert
We replaced a 2 1/2 year old refrigerator with this one. Wow!! So far this is a great refrigerator. Best thing is the dual cooling/evaporator. We like the flex zone a lot. Having four different temperature settings is great.
Also having the freezer and refrigerator temperatures on the outside is a good thing.
Also having the freezer and refrigerator temperatures on the outside is a good thing.
Pros: dual cooling, dual evaporators
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Fridge
on December 4, 2016
Posted by: lovemyfridge14
from Chicago
Expertise:Beginner
I Love my new fridge! There is so much space. I moved all the food from my old fridge to the new one and there is a ton of space left. The LED lights make everything look perfect inside.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great look awesome performance
on December 4, 2016
Posted by: Prettygreenz
from Co
Expertise:Expert
Love it! Nice an roomy, good quality easy to hook up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US