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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Great product
on December 30, 2016
Posted by: Moreiceplz
from Los Angeles, CA
Expertise:Intermediate
Overall love this refrigerator. We've had it about 5 weeks now Our only issue is we run out of ice faster than with my old May tag. Here the comparison stops. Wait time for new ice takes some time. To Samsungs credit we have been using the dispenser a little more often than the norm for ice packs on achey joints, but we've only been able to average 3 ice packs at the most and maybe 3 cups of ice for drinking in a 3 hour period before the ice pretty much "dries up".
Otherwise great unit !
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a Good Fridge
on December 30, 2016
Posted by: Wolfman13
from Toledo
Expertise:Intermediate
This fridge over all is a good fridge. Watch a power surge because it might shoot into demo mode. The ice maker is a little disappointing. We bought the fridge because you could get crushed ice and cubes. It usually freezes up and only gives crushed ice. The rest of the fridge is great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
More noise than expected
on December 31, 2016
Posted by: OwnerRemodeler
from Arizona, USA
Expertise:Expert
We bought this refrigerator to have the latest in technology and the 10yr warranty on the compressors. Plus it has tons of room both in the refrigerator as well as the freezer.
However, the thing we don't like is the ice maker. First of all, it whistles when it is filling with water, makes a lot of noise when making ice. Then to top it off, drips water for several minutes after getting water. I definitely think they could have designed this section better.
Although, the look of it is great.
However, the thing we don't like is the ice maker. First of all, it whistles when it is filling with water, makes a lot of noise when making ice. Then to top it off, drips water for several minutes after getting water. I definitely think they could have designed this section better.
Although, the look of it is great.
Pros: Bright display, lots of room
Cons: ice maker
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Angelica, Samsung Care, July 22, 2022
Hello OwnerRemodeler,
Thank you for reaching out. We appreciate you informing us that your Samsung refrigerator looks excellent; however, the ice maker whistles when it's filling with water and makes a lot of noise when making ice. It also drips water for several minutes after getting water. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung refrigerator is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
The link below contains what to do when water drips from the dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144722309
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you informing us that your Samsung refrigerator looks excellent; however, the ice maker whistles when it's filling with water and makes a lot of noise when making ice. It also drips water for several minutes after getting water. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung refrigerator is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
The link below contains what to do when water drips from the dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144722309
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Product appears to be a solid purchase
on January 1, 2017
Posted by: Livin4theLord
Expertise:Intermediate
We recently purchased this product and have not had any issues yet, but it is still early in our ownership. We love the features and hope it provides years of reliable service.
Pros: Bright display, Durable
Cons: stainless displays prints easily
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung French Door Fridge - looks great, water dispenser sprays
on January 2, 2017
Posted by: Strauss51
from Charlotte Nc
Expertise:Intermediate
We are pleased with this Refrigerator, and it looks great in our kitchen. The only drawback is that the pressure is too high in the water dispenser, and water splashes/sprays out of a cup or glass when you begin filling.
Pros: Realistic color, Inexpensive, great looking fridge
Cons: water sprays out of dispenser
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice product
on January 2, 2017
Posted by: hewlett
from Oklahoma, USA
Expertise:Expert
We have owned this model for a while now and never hear it running, very organize-able for all your needs.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Design
on January 4, 2017
Posted by: UsetheFrig
from Olathe, KS, USA
Expertise:Expert
Overall good but compressor/fan is loud. Lots of space
Cons: loud
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New French door refrigerator
on January 5, 2017
Posted by: Maryk9326
from Florida
Expertise:Intermediate
We are very pleased with our brand new Samsung French door 'fridge.
There is wonderful storage space both in the 'fridge & freezer.
The design of shelves & door compartments is well thought out.
Looking forward to many years with this new appliance,
There is wonderful storage space both in the 'fridge & freezer.
The design of shelves & door compartments is well thought out.
Looking forward to many years with this new appliance,
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US