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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Great Refrigerator
on February 15, 2017
Posted by: SkunkLover20
from Hudson FL
Expertise:Intermediate
We've had this refrigerator 7 months without any major problems. It keeps things very cold especially in the freezer, much better than our old refrigerator of a different make. We like having the double doors on the front. It holds a lot of food and the door shelves hold all the condiments. We chose this one to get the bigger ice maker and some of the other brands had a very small ice maker. We have Samsung phones and tablets and decided to try their refrigerator. We weren't disappointed. I have only one small complaint which I'll be talking to Samsung about and that the fact that the writing above the one vegetable drawer has worn off already. Not a big thing but annoying as far as the aesthetics of the refrigerator go. Also we like the black stainless because it doesn't show dirt or prints so it was worth the extra $100 we paid for it.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 16, 2017
Posted by: Atej
from Kentucky
Expertise:Intermediate
Great price, lots of room. Purchased 2 months ago & so far we are really pleased with refrigerator & Samsung product.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations.
on February 18, 2017
Posted by: 1satisfiedcustomer2
from Kentucky
The flexible drawer is a great concept. I keep my drinks at the meat setting, and they are chilled perfectly. The bottom freezer is designed for easy access. I am accustomed to more door space, but that is a small inconvenience compared to be great features of this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Purchase
on February 18, 2017
Posted by: PoppaGee
from Jersey
Expertise:Beginner
I just received my new refrigerator just yesterday and loving it.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
4 door Flex Refrigerator - Newbie
on February 20, 2017
Posted by: Frig1
from Huntington BEach CA
Expertise:Intermediate
after a couple of weeks like the Refrigerator as it is an upgrade from what I had! Still trying to figure out the organization of the shelves but overall I like the Refrigerator as it is quite and dependable so far.
Time will tell
Pros: flexible storage
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great use of space
on February 22, 2017
Posted by: Pittmom16
from Northeast
This refrigerator is excellent at having the right compartments for the things you need. I love the LED lighting inside and is very functional. I highly recommend it.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
New Fridge, so far we love it!
on February 22, 2017
Posted by: PSTIEG
from Pittsburgh, PA
Expertise:Expert
Just bought and installed today. Has a more space than I initially thought, the fridge is big and the freezer drawer is cavernous. Excited to get good use out of this fridge!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great fridge as long as it works
on February 24, 2017
Posted by: waldopepper
from Oregon, USA
Expertise:Intermediate
Be sure to buy the extended warranty and keep it active! We bought this fridge almost 4 years ago and we really like it. Unfortunately it turned out to be a lemon and the freezer could not go below 24 degrees. It was determined to be a problem with the sealed system so we got this new one under warranty. We really like the fridge that is why we got the same one again. Fingers crossed.
Pros: nice layout
Cons: Did not meet expectations, freezer did not work after 3years
I would recommend this to a friend!
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy ROSSINI, Customer Care, August 2, 2022
Hello waldopepper,
Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung 28 cu. Ft. 4-Door French Door Refrigerator in Stainless Steel. We are saddened that you have issues with your Refrigerator, especially since the freezer could not go below 24 degrees. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
To help you with this, I am providing these links to guide you on the issue.
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Cooling Off mode (Demo mode) on your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00048861/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Warranty coverage
https://www.samsung.com/us/support/service/warranty/RF29A9675AP/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144758334
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung 28 cu. Ft. 4-Door French Door Refrigerator in Stainless Steel. We are saddened that you have issues with your Refrigerator, especially since the freezer could not go below 24 degrees. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
To help you with this, I am providing these links to guide you on the issue.
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Cooling Off mode (Demo mode) on your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00048861/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Warranty coverage
https://www.samsung.com/us/support/service/warranty/RF29A9675AP/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144758334
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US