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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Good size
on May 17, 2017
Posted by: Wwweeeewww
from New york
Perfect size. Shelf heights make it difficult to put milk or pitcher in but we removed a shelf and we our good tpmgo
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love the flex drawer
on May 17, 2017
Posted by: gardengirl13
from Madera, CA, USA
Expertise:Intermediate
I wanted a reliable refrigerator with plenty of space. This one not only has plenty of space but helps keep you organized. very sleek features. modern look.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice features in a quality product.
on May 22, 2017
Posted by: HIghSierra49er
from Roseville, CA
Expertise:Intermediate
I've now owned this refrigerator/freezer for a bit more than 8 months. Trouble free and quiet. We weren't sure how convenient the freezer unit would be after having a side-by-side for many years. The design of this Samsung has surprised us with the usefulness and ease of getting to products in all three of the cooling areas. The refrigerator area in the top double doors has been great for simple access and the storage capacity is more than adequate for most families. The swing up shelf has been great for taller than normal beverage containers. The center drawer with adjustable temperature controls has been great for yogurts and fruit, and the freezer has been very easy to access. We stored four turkeys in the freezer unit over the holidays and that would never have been possible with a side-by-side. Interior lighting is so much better than in previous refrigerators we have owned. The ice maker is efficient and quiet and the controls are easy to use. We are more than satisfied with this well designed and efficient Samsung product.
Pros: Bright display, efficient design, spacious and roomy., power saving features., attractive finish in ss, very quiet, easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Needs repair
on May 23, 2017
Posted by: Gearhead340
from Lancaster, Pa
Expertise:Expert
Just had my new Samsung French Door refrigerator delivered and installed. I just noticed that there is water dripping from the spout of the water dispenser. I will wait a few days to see if the valve seats. If not I will be calling for service.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Angelica, Samsung Care, June 2, 2022
Hello Gearhead340,
Thank you for reaching out. We appreciate you letting us know that there is water dripping from the spout of the water dispenser in your Samsung refrigerator. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached are the links to the troubleshooting steps to try when your Samsung refrigerator has leaking and dripping issues in the water dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144561647
-Angelica
Thank you for reaching out. We appreciate you letting us know that there is water dripping from the spout of the water dispenser in your Samsung refrigerator. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached are the links to the troubleshooting steps to try when your Samsung refrigerator has leaking and dripping issues in the water dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144561647
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on May 23, 2017
Posted by: mirias
from Miami, Fl
Expertise:Intermediate
very nice design and large room. very nice bright display and friendly use
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Temperature conditions can be regulated for different services
on May 23, 2017
Posted by: Avi2
from Fort Worth, TX, USA
Expertise:Intermediate
Different rooms allow different temperatures. I like the 4 doors to accommodate and open items according to the different use.
Pros: Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great interior space and vegetable drawers.
on May 24, 2017
Posted by: Beachmama
More interior space and love the middle drawer. Can select the temp for different uses of this area.
Door organizers much better than on my previous Samsung.
Door organizers much better than on my previous Samsung.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the led lights and the temp on the door
on May 25, 2017
Posted by: Mommagresham
from Wonder lake, il
I love this fridge! I've always been a fan of Samsung products!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US