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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
LOVE this fridge!
on June 19, 2017
Posted by: AllieT
from Melbourne, FL, USA
Expertise:Expert
Beautiful, useful and the storage capacity is HUGE! So much versatility!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this fridge
on June 23, 2017
Posted by: nastya
from Southampton, pa
Expertise:Expert
My husband and I absolutely love this refrigerator. It keeps everything fresh for a while. I would not get any other brand!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The LED lights in the refrigerator are great.
on June 25, 2017
Posted by: kiku
The multiple LED light locations in the refrigerator brightly illuminate all areas. Searching for items is quick and easy when you can easily see all of the items in the refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on July 1, 2017
Posted by: black13marker
from North Carolina, USA
Expertise:Intermediate
This is yet another great product put out by Samsung. The test design to collapse or slide under is a great idea and adds more useable space. That lighting is also well designed in the sense that youy can search anywhere in the fridge and see up, down, behind and above.
My only beef with the design is the door storage. The right door is fine but the left door cab use some more R&D... there is storage but I'm finding that it's minimal to utilize. Maybe small condiments...I don't know.
The freezer is nice too. I have to get used to bending down to get frozen foods; I've had side - by - side my entire life... but it's certainly NOTa con. Adequate space.
My only beef with the design is the door storage. The right door is fine but the left door cab use some more R&D... there is storage but I'm finding that it's minimal to utilize. Maybe small condiments...I don't know.
The freezer is nice too. I have to get used to bending down to get frozen foods; I've had side - by - side my entire life... but it's certainly NOTa con. Adequate space.
Pros: Bright display, Durable, Inexpensive, Lightweight
Cons: left door storage
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on July 4, 2017
Posted by: Meatchopper
from Little Rock,Arkansas
Expertise:Expert
Shopped around and found this refrigerator that has all the features that I wanted.Lots of room with shelves that fit my needs.Just a great design.
Pros: Bright display, Durable, easy to adjust tempurure
Cons: water filter pricey.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great refrigerator
on July 10, 2017
Posted by: Mom2twoVA
from Lynchburg, VA, USA
Expertise:Intermediate
We have had this fridge for a few weeks and have loved it. We have so much more room in the fridge compared to our other side by side. The freezer drawer is great also with so much room. So far we do not have any complaints.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
water /ice dispenser and shelving
on July 15, 2017
Posted by: jt171
from Michigan, USA
Expertise:Expert
I don't like how the the water function goes automatically back to ice function, should be able to prioritize ,there is wasted shelve space on the bottoms of each door not huge but could have been for little things
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
REFRIGERATOR
on July 22, 2017
Posted by: LIKEKOREANPRODUCTS
from Texas, USA
THE DESIGN OF EVERYTHING EXCEPT THE ICE MAKER IS GREAT,THE ICE MACHINE KEEPS FREEZING UP HAVE TO EMPTY UNPLUG TO THOUGH. JUST WENT BACK TO ICE CUBE TRAYS.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy Camille , Samsung Care, April 11, 2022
Hi LIKEKOREANPRODUCTS
We appreciate you sharing your experience with your 28 cu. ft. 4-Door French Door Refrigerator ice maker freezing up. Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you with this link.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, you want to check this link to assist you with your ice maker issues.
https://www.samsung.com/us/support/search/?query=ice+maker&tabOrder=index.html%2Csupport_videos%2Ctroubleshooting_guides%2Canswers%2Cresources%2Clinks%2Cfaqs&facetFilters=%7B%7D&filters=%7B%7D&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&verticalUrl=TroubleshootingGuides2.html
I have also included your warranty for assistance.
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144390983
^Camille
We appreciate you sharing your experience with your 28 cu. ft. 4-Door French Door Refrigerator ice maker freezing up. Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you with this link.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, you want to check this link to assist you with your ice maker issues.
https://www.samsung.com/us/support/search/?query=ice+maker&tabOrder=index.html%2Csupport_videos%2Ctroubleshooting_guides%2Canswers%2Cresources%2Clinks%2Cfaqs&facetFilters=%7B%7D&filters=%7B%7D&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&verticalUrl=TroubleshootingGuides2.html
I have also included your warranty for assistance.
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144390983
^Camille
Written by a customer while visiting Samsung US