 |
Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Samsung Refrigerator
on May 30, 2016
Posted by: born2blucky
from Florida, USA
Expertise:Intermediate
The refrigerator has great capacity for a family. It allows you to be flexible with your food & drink storage.
Pros: Inexpensive, Realistic color, Bright display, Durable
Cons: no cons
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2016
Posted by: Elbeauty62
from Exeter Calif.
Expertise:Expert
Love my new Samsung refrigerator. ...it holds so many groceries that I can see and find everything im looking for at a glance. No more searching and trying to find something way in the back. The freezer section holds so much I was able to empty and turn off our garage freezer. Im very pleased.
Pros: Bright display, Durable, spacious
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Refrigerator
on April 5, 2017
Posted by: DanMinKC
from Lee's Summit, MO, USA
Expertise:Intermediate
This refrigerator has everything we need, and more. The design, space and capabilities really make it stand out. We have already received many compliments on how it looks and works. It also makes plenty of ice, which is important to us.
We have only had it a couple of weeks, but we really love it, and would recommend this refrigerator to anyone looking for the best product for their money.
We have only had it a couple of weeks, but we really love it, and would recommend this refrigerator to anyone looking for the best product for their money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it !! with a little disappointment :(
on July 17, 2017
Posted by: Angie317
from Little Egg Harbor Township, NJ, USA
Expertise:Intermediate
Just got my new fridge today . so excited !! Love how it looks . It did take me back alittle it seemed like it would have alot of room but the left side where the ice maker is is pretty short of space , unless you have baby jars or very skinny items to put there. If you have tall items like ones you get at the big box stores (SAMs, Costco) it will be harder to find space for those things. I had a hard time figuring out where to put my Gallon pitchers , but I put the folding shelf up and put them there, so no worries other than those few things I really love it !! Crossed fingers it works better than our old fridge :)
Pros: modern look
Cons: none yet
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Do Not Buy if you want to clean
on August 22, 2018
Posted by: Dont buy
from Louisville
Expertise:Expert
Unless you have a team of engineers in your house, don't expect to pull the shelves out and clean. I would like to talk to the engineers who designed the tiny tabs you have to push and then pull out a shelf that will not fit out the opening. Worst design I have ever seen.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy ^Rafael, Samsung Care, August 23, 2018
Hi there! I'd love to turn this around for you. Refer to page 29 in your user's manual: https://bit.ly/2dx0Akt which gives you some tip on how to put out the shelves of your refrigerator.
^Rafael
^Rafael
Written by a customer while visiting Samsung US
Customer Rating
1
FIX YOUR ADVERTISED DIMENSIONS
on October 22, 2014
Posted by: none3454567
I just had this fridge delivered, and it says it is 35 3/4" wide, BUT IT'S NOT! The majority of this fridge is that wide, but there's two fan grates on the left and right sides (also not in the pictures on the website!) that each stick out about 1/8". Additionally there's a plastic lip on the sides underneath the doors that stick out about 1/4" on either side.
So if you are thinking of buying this fridge, make sure you have around 37" of width for it to be able to fit, or else you'll get to spend an afternoon sanding down cabinet trim like me!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
should come with ear plugs
on September 20, 2014
Posted by: goindeaf
How can a manufacturer produce such a noisy product for residential use? Compressor is extremely loud, Purchased this based on design, too bad it is so loud.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy Noraina, Samsung Care, June 7, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's noisy and the compressor is loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144575620.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's noisy and the compressor is loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144575620.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on July 10, 2014
Posted by: hotinaz
from Tucson, AZ, USA
Love this Refrigerator! My only concern is the ice maker. When I push the bar for ice, dribbles of water come out first then the ice. The ice is really wet, like it's not quite ready and it doesn't last very long before it melts. I mean it melts fast... Everything else is wonderful.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US